Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamal D. Sewell

Elkins Park,PA

Summary

Highly energetic individual with more than ten years of experience working in hospitality industry. Known for providing unforgettable service to visitors and clients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Senior Concierge

J&B Concierge
Philadelphia , PA
02.2021 - Current
  • Helping with light housekeeping, decluttering and downsizing
  • Laundry and medication pickups, transportation to doctors’ appointments, grocery stores and much more.
  • Arranged for transportation to and from airport, train station and events for visitors.
  • Tracked and optimized team metrics such as overall production, conversion rates, product types and customer satisfaction.

Transport Orderly

Hahnemann University Hospital
Philadelphia, PA
01.2007 - 01.2017
  • Responsible for the safe, timely, and accurate transport of patients, medical equipment, and patient-related items to their destinations
  • Ensures timely response to all patient-related requests in accordance with established guidelines
  • Transports patients to and from clinical, ancillary and support areas
  • Transport patients with oxygen tanks, intravenous pumps, drips and special equipment
  • Disinfects transport equipment before and after use
  • Removes linen, disinfects and makes up stretchers upon completion
  • Returns equipment to proper location
  • Transport all age-groups and verifies correct patient identification by comparing wristband with information from pager and hospital’s designated 2nd form of identification.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Communicated with dispatch to convey delays and adjust delivery plans.

Custodian-Housekeeping

Temple University
Philadelphia, PA
01.2005 - 01.2007
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Moved furniture for cleaning and set up for special events.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Completed routine floor stripping, sealing and finishing.

Lead Supervisor

Volunteers of America
Philadelphia, PA
01.1999 - 01.2005
  • Attends in-service programs and staff meetings
  • Supervise staff to create and ensure an environment designed to meet the needs of clients
  • Other responsibility included taking inventory and stocking of the facility.
  • Coordinated supervisory assignments to maintain strong front-line leadership over operations.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Educated workers about proper safety procedures to prevent accidents and injuries.

Education

Liberal Arts And General Studies

Community College of Philadelphia
Philadelphia
01.2001

High School Diploma -

Martin Luther King High School
Philadelphia
01.1993

Skills

  • Computer capable: Knowledge and skills in
  • Word, PowerPoint, Excel
  • Building Customer Trust and Loyalty
  • Issue and Complaint Resolution
  • Data Entry and Maintenance
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure

Timeline

Senior Concierge

J&B Concierge
02.2021 - Current

Transport Orderly

Hahnemann University Hospital
01.2007 - 01.2017

Custodian-Housekeeping

Temple University
01.2005 - 01.2007

Lead Supervisor

Volunteers of America
01.1999 - 01.2005

Liberal Arts And General Studies

Community College of Philadelphia

High School Diploma -

Martin Luther King High School

Similar Profiles

CREATE PROFILE
Jamal D. Sewell