Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cedric Scaife

Little Elm,TX

Summary

Hardworking and passionate job seeker with strong sales and closing skills eager to secure mid to senior-level sales position. Ready to help any team achieve company goals.

Overview

12
12
years of professional experience

Work History

Senior Concierge

Utility Concierge
01.2015 - Current

Selling products to new home owners. Such as utilities, cable, internet & home security options. warm leads. outbound & inbound. building report from clients and other business partners. meeting monthly, quarterly & yearly goals

  • Increased sales revenue by consistently meeting and exceeding monthly sales targets.
  • Enhanced customer satisfaction through prompt response to inquiries and effective problem resolution.
  • Developed and maintained strong relationships with key clients, leading to increased account retention and growth.
  • Collaborated with the marketing team on creating targeted sales campaigns for specific customer segments.
  • Selling products to new home owners. Such as utilities, cable, internet & home security options. outbound & inbound. building report from clients and other business partners. meeting monthly, quarterly & yearly goals
  • Trained and mentored new inside sales representatives, contributing to their success in achieving quotas within their first quarter.
  • Utilized CRM software to manage client accounts, track progress towards goals, and maintain accurate records of all interactions.
  • Updated accounts and maintained long-term relationships with clients.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Inside Sales Representative

Time Warner Cable
06.2012 - 01.2015
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Education

No Degree - General Studies

Collin County Community College District
Plano, TX

High School Diploma -

Naaman Forest High School
Garland, TX
05.2003

Skills

  • Brand Representation
  • Client Account Management
  • Account Development
  • Client Service
  • Customer Needs Assessment
  • Sales Consultation
  • Business Development
  • Account Management
  • Sales Closing
  • Customer Service
  • Product and Service Sales
  • Closing Talents
  • Closing Techniques
  • Systems and Software Expertise
  • Sales Presentations
  • Salesforce CRM
  • Consultative Sales Approach
  • Persuasive Negotiator
  • B2C Sales
  • Exceptional Customer Service
  • Cold-Calling
  • Prospect Follow-Up
  • Rapport Building
  • Sales Pipeline Management
  • New Business Development
  • Data Entry
  • Order Management
  • B2B Sales
  • Upselling and Cross Selling
  • Excellent communication
  • Self-motivation
  • Adaptability
  • Contract Negotiation
  • Processing Payments
  • Information Security
  • Appointment Scheduling
  • Account Updating
  • Call Center Experience
  • Computer Proficiency
  • Warranty Service
  • CRM Software
  • Sales Expertise
  • Clerical Support
  • Product Sales
  • Microsoft Excel
  • Microsoft PowerPoint
  • Critical Thinking
  • Technical Support

Accomplishments

  • Awarded “Employee of the Month” 7 Times in 2015
  • Awarded “Top Producer of the year” 6 yrs in a row from 2017 - 2023.

Timeline

Senior Concierge

Utility Concierge
01.2015 - Current

Inside Sales Representative

Time Warner Cable
06.2012 - 01.2015

No Degree - General Studies

Collin County Community College District

High School Diploma -

Naaman Forest High School
Cedric Scaife