Jamall Stewart-Anthony
Georgetown,TX
Summary
Adaptable Sales Professional with
Proven track record in exceeding sales targets and delivering exceptional customer experiences. Skilled in creative problem-solving, mentoring, and consistently driving results in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
QuikTrip
Austin, TX
04.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Food and Beverage Supervisor
Kalahari Resorts & Conventions
Austin, TX
10.2023 - 04.2024
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Trained new hires in proper food handling techniques and safety regulations.
- Ensured compliance with local health department regulations regarding food storage, rotation, temperature controls and sanitation standards.
- Investigated customer complaints promptly and took corrective action as needed.
- Ordered supplies from vendors on a regular basis according to established guidelines.
Sales Representative
Google Fiber (contracted By Nelson Connects)
Austin, TX
02.2023 - 10.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging team meeting presentations.
- Trained and mentored new sales representatives
Photographer
Self Employed
Austin, TX
06.2021 - Current
- Photographed high-quality images for various print and digital projects
- Planned and prepared for on-location and studio shoots
- Utilized natural and artificial lighting to capture desired images and maintain quality
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations
- Displayed portfolio to show off best work to potential clients and promote skills and value
- Leveraged camera gear and equipment to express creative vision
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts
Server
Sparetime Entertainment
Pflugerville, TX
07.2021 - 02.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Resolved customer complaints promptly and professionally to maintain positive reputation
Coach
Aces Jiujitsu International
Pflugerville, TX
06.2021 - 07.2022
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to create and execute game plans.
- Monitored team practices to establish high level of performance.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Established clear benchmarks for performance and monitored individual and team progress.
- Maintained 60 calls a day bringing in 2-3 more prospects for the gym.
- Researched latest industry trends and developments to keep abreast of best practices
Ride Technician
Austin's
Pflugerville, TX
02.2020 - 07.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment
- Maintained quality assurance and customer satisfaction objectives
- Inspected equipment to identify areas of wear or causes of malfunctions
- Monitored passengers and ride operations and enforced safety regulations
Education
High School Diploma -
Vandegrift
Austin 05.2021
Skills
- Adaptation to task
- Customer experience
- Marketing
- Continuous Improvement Strategies
- Prospecting Skills
- Feedback Collection
- Maintaining Customer Database
- Customer Retention Abilities
- Persuasive Techniques
- Problem-Solving Strengths
- Lead prospecting
- Interpersonal communication skills
- Staff Training
- Cost Control
- Waste Reduction
- Scheduling Staff
- Inventory Management
Certification
- [CompTIA+ ] Training
- [Cybersecurity] Training
Languages
Spanish
Limited
Accomplishments
- Promotion to emergency relief to help relief managers calling out across the city. (Quiktrip)
Timeline
Assistant Manager
QuikTrip
04.2024 - Current
Food and Beverage Supervisor
Kalahari Resorts & Conventions
10.2023 - 04.2024
Sales Representative
Google Fiber (contracted By Nelson Connects)
02.2023 - 10.2023
Server
Sparetime Entertainment
07.2021 - 02.2023
Coach
Aces Jiujitsu International
06.2021 - 07.2022
Photographer
Self Employed
06.2021 - Current
Ride Technician
Austin's
02.2020 - 07.2021
High School Diploma -
Vandegrift