TATIANA RIVERA
Orlando,FL
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
SUNGLASS HUT - LUXOTTICA
Orlando, USA
11.2020 - Current
- Promoted to Assistant Manager for consistently exceeding sales targets, and demonstrating leadership potential.
- Coordinated staff meetings to enhance communication and team performance.
- Led the team in achieving monthly KPIs through coaching, scheduling, and performance feedback.
- Oversaw visual merchandising and inventory management to align with brand standards.
- Delivered in-depth knowledge on luxury eyewear brands, boosting customer retention, and upselling opportunities.
Front Desk Associate
CYCLEBAR
Orlando, USA
02.2022 - 06.2022
- Welcomed guests, managed class check-ins, and handled phone and online reservations.
- Provided excellent customer service while assisting with fitness class logistics.
- Guided guests on proper use of gym equipment to ensure safety and results.
Education
BACHELOR OF SCIENCE - HEALTH ADMINISTRATION, MINOR IN MEDICAL SOCIOLOGY
University of Central Florida
Orlando, FLASSOCIATE OF ARTS - GENERAL STUDIES
Valencia College
Orlando, FLHIGH SCHOOL DIPLOMA -
Colonial High School
Orlando, FLSkills
- Leadership and Staff Management
- Complex problem-solving
- Goal-Oriented Sales Performance
- Visual Merchandising
- Product Knowledge & Brand Promotion
- Trend Analysis and Adaptation
- Project management abilities
Certification
- Certified Medical Assistant
- Hootsuite Social Media Certification
References
Available upon request.
Languages
- Spanish, Native/ Bilingual
- English, Native/ Bilingual
Timeline
Front Desk Associate
CYCLEBAR
02.2022 - 06.2022
Assistant Manager
SUNGLASS HUT - LUXOTTICA
11.2020 - Current
BACHELOR OF SCIENCE - HEALTH ADMINISTRATION, MINOR IN MEDICAL SOCIOLOGY
University of Central Florida
ASSOCIATE OF ARTS - GENERAL STUDIES
Valencia College
HIGH SCHOOL DIPLOMA -
Colonial High School