Francisco Velasquez
Garland
Summary
Achieved operational excellence in retail sales management over 7 years by enhancing team performance and adaptability. Drove a culture of learning and development among associates through effective leadership and communication. Resolved challenges promptly, ensuring a cohesive team environment. Open to relocation and authorized to work in the US for any employer.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant manager
Ross Dress For Less
Garland, TX
05.2024 - 02.2026
- I open and close store. I do schedule every monday. I hire and do I 9 forms i count money deposit, and inv
Store Manager
CVS Health
Dallas, TX
12.2020 - 01.2024
- Directed daily store operations to ensure adherence to company policies and procedures.
- Oversaw inventory control processes, ensuring optimal stock levels and minimizing waste.
- Facilitated training and mentorship programs focused on customer service excellence and effective sales techniques.
- Executed promotional strategies that significantly boosted customer engagement.
- Evaluated sales data to uncover trends and enhance inventory management strategies.
Store manager
Dollar Tree
Dallas, TX
08.2021 - 12.2021
- Schedule, open and close store, inventory
Produce Department Manager
Walmart
Dallas, TX
03.2018 - 07.2019
- The ability of planning out daily task to increase sales, customer service, and inventory
- Communicate to all associates, to ensure that they understand each assignment thoroughly
- Using basic math skills to accurately keep inventory in stock and to prevent shrink
- Applying management skills for everyone in areas in which their strong in
- Ensuring the safety of all customers and employees with a safe and clean workplace
Co-manager
ALDI
Plano, TX
08.2015 - 01.2018
- Supervises daily responsibilities to their team, handing issues in a professional manner to associates and or other levels of management
- Inspects the competitive atmosphere within the community to adjust the company's other competition
- Knowledge of items and services to gives guests the best first impression
- Gives attention to detail, stock merchandise, and holding the associates accountable for the availability for customers
Education
High school or equivalent - undefined
Kensington high School
Philadelphia, PA06-2000
Skills
- Implemented effective sales management practices to drive market penetration and client retention
- Achieved seamless integration of operating systems, resulting in improved workflow efficiency Enhanced user satisfaction through effective resolution of technical issues Streamlined system processes, contributing to overall operational success
- Implemented inventory control measures to track stock movements and minimize discrepancies
- Achieved improved user satisfaction through effective management of Microsoft Windows support initiatives Enhanced operational efficiency by facilitating seamless software integration Drove team engagement in maximizing Windows capabilities for project success
- Oversaw the development and execution of experiential projects, ensuring alignment with strategic objectives
- Exhibited advanced communication abilities, ensuring clarity and understanding in all stakeholder engagements
- Achieved significant improvements in customer satisfaction through effective team leadership Increased sales performance by optimizing inventory management and staff productivity Enhanced store efficiency by streamlining operational processes
- Achieved high customer satisfaction by delivering prompt and accurate transaction processing Improved cash handling procedures, resulting in reduced discrepancies Enhanced team performance through effective training and support initiatives
- Achieved successful project outcomes by optimizing team workflows and communication Drove project completion ahead of deadlines through proactive leadership Cultivated a results-oriented culture that enhanced overall team performance
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
- Achieved high customer satisfaction by resolving issues efficiently Increased client retention through personalized service and support Enhanced team performance by implementing effective communication strategies
- Achieved high customer satisfaction ratings through proactive engagement and personalized service Increased sales by implementing effective merchandising techniques and promotional displays Fostered a collaborative team environment that enhanced overall store performance
- Monitored and adjusted daily activities to ensure efficient use of time and resources
- Implemented structured development programs, focusing on skill enhancement and team cohesion
- Achieved timely project delivery by coordinating team efforts and resources Enhanced project outcomes through proactive issue resolution and stakeholder engagement Drove team performance to exceed project expectations
- Oversaw team dynamics and performance, fostering a culture of accountability and continuous improvement
- Achieved significant sales increases through targeted customer outreach and relationship building Drove team performance by implementing best practices in sales techniques Cultivated a positive shopping experience that resulted in repeat business
- Conducted thorough mathematical evaluations to enhance operational efficiency and accuracy
- Analyzed performance metrics to identify areas for improvement and optimize productivity
- Implemented inventory control measures and staff training programs to optimize store performance
- Coordinated scheduling, training, and performance evaluations to support team development and operational goals as Assistant Manager
- Conducted training workshops focused on operational efficiency and employee development
- Analyzed market trends and consumer behavior to create compelling merchandising solutions that align with brand objectives
- Utilized foundational math skills to facilitate accurate calculations in various tasks
- Facilitated cross-functional collaboration and decision-making to drive organizational success
- Conducted candidate sourcing and screening processes to ensure alignment with company culture and job requirements
- Conducted workshops and training sessions focused on developing leadership skills
- Troubleshot and resolved Windows-related issues to maintain system functionality and user satisfaction
- Implemented inventory control measures and staff training programs to improve operational efficiency
- Managed staff schedules and provided guidance to foster a productive work environment
- Facilitated team development and performance through effective leadership and strategic planning
Certification
Driver's License
Additional Information
- Technical Skills
- Operating Systems: Mac / Microsoft Windows
Timeline
Assistant manager
Ross Dress For Less
05.2024 - 02.2026
Store manager
Dollar Tree
08.2021 - 12.2021
Store Manager
CVS Health
12.2020 - 01.2024
Produce Department Manager
Walmart
03.2018 - 07.2019
Co-manager
ALDI
08.2015 - 01.2018
High school or equivalent - undefined
Kensington high School