JAMALLYN MASSEY
Charlotte,NC
Summary
Dedicated and eager to acquire new skills, excelling in fast-paced, physically demanding roles that require long hours of standing and movement. Committed to the success of the business, consistently surpassing productivity and service objectives. Goal is to refine customer service skills within a professional environment. Warehouse professional with a solid background in inventory management and logistics. Proficient in optimizing stock levels, ensuring timely deliveries, and maintaining organized storage. Recognized for collaborative nature, adaptability, and reliability. Known for handling physical demands while upholding safety standards.
Overview
5
5
years of professional experience
Work History
Warehouse Stocker
Family Dollar Distribution Center
Matthews, NC
04.2023 - Current
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
- Organized products efficiently within assigned storage locations, allowing for easy access during picking processes.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
Order Filler
Family Dollar Distribution Center
Matthews, NC
04.2023 - Current
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
OTT Stocker
LOWES HOME IMPROVEMENT
Charlotte, NC
11.2021 - Current
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Updated pricing and sales signs to promote merchandise.
- Loaded and unloaded delivery vehicles to maintain inventory.
- Utilized reach forklift to ensure proper placement of items in top stock.
- Lifted materials of varied weights on regular basis.
- Palletized merchandise for easy movement to sales floor locations.
- Faced products on shelves and displays to meet company policies.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Operated order picker to efficiently move merchandise to top stock locations.
Customer Service Representative
CONCENTRIX
Charlotte, NC
05.2022 - 07.2022
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Set up and activated customer accounts.
Package Handler
FED EX GROUND
Charlotte, NC
11.2020 - 11.2021
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Packed boxes and stock using organizational guidelines.
Inductor
Amazon
Charlotte, NC
03.2020 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
HIGH SCHOOL DIPLOMA -
Monroe High School
Monroe, NC05.2018
NURSING
Winston-Salem State University
Winston-salem, NCSkills
- Proper
- Adaptable learner
- Enthusiastic demeanor
- Effective team collaboration
- Attention to detail in directives
- Pallet jack proficiency
- Material handling
- Safety compliance in warehousing
- Efficient stock arrangement
- Competent in weight handling
- Self-driven individual
- RF scanner proficiency
- Cherry picker operator
- Safe equipment operation
- Reach Operator
Timeline
Warehouse Stocker
Family Dollar Distribution Center
04.2023 - Current
Order Filler
Family Dollar Distribution Center
04.2023 - Current
Customer Service Representative
CONCENTRIX
05.2022 - 07.2022
OTT Stocker
LOWES HOME IMPROVEMENT
11.2021 - Current
Package Handler
FED EX GROUND
11.2020 - 11.2021
Inductor
Amazon
03.2020 - 09.2020
NURSING
Winston-Salem State University
HIGH SCHOOL DIPLOMA -
Monroe High School