Jamani Johnson
Baltimore,MD
Summary
Outgoing student and highly-motivated employee with desire to take on new challenges. Experienced in fast paced environments, strong work ethic, adaptability, organized, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Guest Sales Associate
Artemis European Wax Center
12.2024 - Current
- Provide exceptional front-desk service by greeting guests, answering phones, and handling appointment scheduling and modifications using the center's booking system.
- Engage with guests via phone and text to confirm, reschedule, or follow up on appointments, ensuring high client satisfaction.
- Promote and sell service packages and products, contributing to sales goals and enhancing the overall guest experience.
- Maintain cleanliness and organization of the lobby and workspace; responsible for nightly closing procedures.
- Collaborate with team members to create a welcoming and professional environment in line with brand standards.
- Enhanced store reputation through friendly interactions and exceptional customer service skills.
Cafe Barista
Barnes and Noble College
11.2023 - Current
- Maintain regular and consistent attendance and punctuality.
- Pleasantly greet and interact with customers during hectic periods to promote a fun, positive environment.
- Receive payment from customers using cash registers or POS systems.
- Prevent infections and maintain store professionalism by cleaning and sanitizing work areas daily.
- Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots, etc.
- Listen carefully to customer requests and create personalized beverages, which improve sales.
NYPD Summer College Intern
New York City Police Department
05.2024 - 08.2024
- Answered phone calls and scheduled appointments at the front desk of a high-volume police presence location.
- Exemplified professionalism in an office setting through punctuality and leadership.
- Organized and uploaded NYPD data files dating back to the 1980s, both manually and digitally.
- Maintained the organization of the office by consistently and accurately reporting updates and requests from officers in allotted bookkeeping diaries.
- Organized, scanned, and uploaded old NYPD film pictures to current databases to maintain the efficiency of police data logs.
- Took and edited professional portraits of NYPD police officers and events.
- Committed to a consistent 35-hour work week for the 4 months of the internship.
Camp Counselor
Plato Learning
05.2023 - 08.2023
- Maintained accurate records including daily attendance logs, incident reports, and medical forms to inform parents and stay organized.
- Worked with children of varying ages (5-12), interests, skills, and developmental levels in groups of 12 or more.
- Safely led camp-related activities and ensured a safe environment for campers.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Assisted with maintenance and upkeep of campgrounds to promote a clean environment.
- Oversaw and taught campers basic principles to enhance well-being and safety measures in nature.
Certified Lash Technician
LashSwag
01.2021 - 08.2023
- Established a clientele of 90+ customers over 2 consistent years by building rapport through consistent exceptional results and personability.
- Successfully developed and maintained both a booking website and a social media page to express accessibility and professionalism to clientele.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Maintained a clean and sanitary work environment in accordance with state health regulations.
- Consistently answered DMs, phone calls, and emails to schedule client appointments.
- Recorded, edited, and posted social media content: pictures and videos of lash sets, promotions, and customer reviews.
Education
High School Diploma -
Uncommon Charter High School
06-2022
Some College (No Degree) - Sociology
Morgan State University
Baltimore, MDSkills
- Social Media content creation
- Self-starting
- Leadership
- Teamwork
- Familiarity with Excel, Microsoft, and Google Sheets
- Customer service
- Extreme attention to detail
- POS and cash handling
- Critical analytical thinking skills
- Time management, punctuality, dependable efficiency
- Child care
- Marketing and networking
- Lash technician
Education and Training
true,other,other
Timeline
Guest Sales Associate
Artemis European Wax Center
12.2024 - Current
NYPD Summer College Intern
New York City Police Department
05.2024 - 08.2024
Cafe Barista
Barnes and Noble College
11.2023 - Current
Camp Counselor
Plato Learning
05.2023 - 08.2023
Certified Lash Technician
LashSwag
01.2021 - 08.2023
Some College (No Degree) - Sociology
Morgan State University
High School Diploma -
Uncommon Charter High School
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