Jamar Fluellen
Manahawkin
Summary
Results-driven Regional Sales Manager with a proven track record of leading, coaching, and scaling high-performing sales teams to consistently exceed revenue targets. Expertise in aligning strategic initiatives with execution to drive performance while maximizing talent and fostering a culture of accountability. Committed to building sustainable growth across diverse markets by leveraging data-driven insights and innovative sales strategies. Dynamic leader dedicated to empowering teams to achieve exceptional results and enhance overall business performance.
Overview
25
25
years of professional experience
Work History
Regional Sales Manager
UBreakiFix
05.2021 - Current
- Directed regional sales strategies to enhance market penetration and customer engagement.
- Analyzed sales data to identify trends, optimize performance, and forecast future growth opportunities.
- Led training programs for sales teams, improving product knowledge and customer interaction skills.
- Implemented process improvements that streamlined operations and increased team efficiency.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Maintained financial control, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
District Sales Manager
T-Mobile
09.2018 - 08.2020
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Mentored and developed sales team, fostering a high-performance culture.
- Directed sales strategies to enhance market penetration and customer engagement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
District Training Sales Manager
Victra Wireless
06.2016 - 07.2018
- Being a leader in my region, by showing how to be profitable within the business and helping others find their way to that endeavor as well.
- Developed training programs to improve staff product knowledge and sales techniques.
- Led team of associates to optimize customer service and enhance sales performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
Area District Sales Manager
Verizon Wireless/WeR-Wireless
07.2010 - 09.2014
- Managed district operations, ensuring compliance with company policies and procedures.
- Led strategic initiatives to enhance customer satisfaction across multiple retail locations.
- Mentored management staff on operational excellence and best practices in customer service.
- Evaluated store performance metrics, implementing corrective actions to achieve business goals.
- Enhanced employee performance by providing regular feedback, coaching, and conducting performance evaluations.
- Scaled up staff training programs to enhance employee skill sets and improve overall productivity levels.
Assistant Store Manager
Picture People
09.2005 - 03.2006
- Assisted store manager with daily business operations, including: supervising employees, weekly scheduling, customer service, and servicing lab equipment.
- Was able to multi-task between customer servicing, printing, and training.
- Responsible for obtaining and verifying accuracy of all reports and transactions, and depositing all funds from daily business transactions into a central bank account for the store.
Photo Lab Manager
Cashman Photos
02.2001 - 03.2003
- Trained and supervised up to 6 camera persons.
- Responsible for servicing and repairing all lab equipment, including: cameras, and Kodak digital photo processors.
- Ensured accuracy of nightly reports and was responsible for securing nightly deposits.
Education
Harris School Of Business
01.2012
Atlantic County Vocational Technical School
01.1995
T Byrd Computers
01.1994
High school diploma -
Holy Spirit High School
01.1993
Skills
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Training and mentoring
- Sales initiatives and techniques
- Territory growth
- Goals and performance
- Motivational and inspirational
- Strategy development
- Sales forecasting
- Revenue generation
- Trend analysis
- Annual forecasting
Timeline
Regional Sales Manager
UBreakiFix
05.2021 - Current
District Sales Manager
T-Mobile
09.2018 - 08.2020
District Training Sales Manager
Victra Wireless
06.2016 - 07.2018
Area District Sales Manager
Verizon Wireless/WeR-Wireless
07.2010 - 09.2014
Assistant Store Manager
Picture People
09.2005 - 03.2006
Photo Lab Manager
Cashman Photos
02.2001 - 03.2003
Harris School Of Business
Atlantic County Vocational Technical School
T Byrd Computers
High school diploma -
Holy Spirit High School