Jamar Nolan
Memphis,TN
Summary
Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
28
28
years of professional experience
Work History
Mortgage Loan Officer
GUILD MORTGAGE COMPANY, LLC
Memphis , TN
12.2021 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Monitored pipelines to track and log status of loans.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Proactively identified solutions for customers experiencing credit issues.
Gaming Operations Supervisor
Caesars Entertainment
Baltimore , MD
08.1994 - 09.2021
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Developed and deepened relationships with internal and external guests.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed team of employees, overseeing hiring, training and professional growth of employees during onboarding
- Created and managaged daily gaming roadmap assignments and operations for 75 associates over 4 years.
Education
Bachelor of Arts - Political Science And Government
University of Memphis
Memphis, TN05.2009
Skills
- Automated Underwriting Systems
- Key Account Generation
- Product Education
- Application Reviews
- Financial History Analysis
- Credit History Review
- Creditworthiness Determination
- Customer Relations
- Financial Advisement
- Processing Loan Applications
- Active Listening and Learning
NMLS #2254130
Licensed in Tennessee and Mississippi
Timeline
Mortgage Loan Officer
GUILD MORTGAGE COMPANY, LLC
12.2021 - Current
Gaming Operations Supervisor
Caesars Entertainment
08.1994 - 09.2021
Bachelor of Arts - Political Science And Government
University of Memphis
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