Jamara Banks
Topeka
Summary
Dedicated and compassionate Victim Services Liaison, supporting victims of crime within a correctional facility environment. Skilled in trauma-informed advocacy, crisis intervention, and navigating criminal justice processes. Proven ability to coordinate services between victims, correctional staff, and external agencies, ensuring strict confidentiality and empathy. Devoted to advocating for victim rights, safety, and empowerment through communication and policy compliance.
Overview
10
10
years of professional experience
Work History
Victim Services Liaison
Kansas Department Of Corrections
Topeka
04.2024 - Current
- Developed and maintained supportive relationships with victims and their families.
- Provided crisis intervention support during critical incidents and ongoing cases.
- Coordinated victim assistance services with law enforcement agencies and community organizations.
- Collaborated with multidisciplinary teams to enhance service delivery for victims.
Case Manager
The Guidance Center
04.2023 - 01.2024
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Case Manager
Bert Nash Community Mental Health Center
04.2022 - 03.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Shift Lead Manager
Walgreens
07.2015 - 05.2022
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Education
Bachelor of Arts - Psychology
Fort Hays State University
Hays, KS05.2021
Skills
- Client Advocacy
- Performance Tracking
- Care Coordination
- Verbal and Written Communication
- Documentation and Reporting
- Crisis Intervention
References
- Laura Farmer (785) 580-5777 | laura.farmer@ks.gov
- Sarah Kowalewski (785) 506-7621 | sarah.kowalewski@ks.gov
- Jordan Cross (785) 640-6216 | jcross@mytgc.org
Timeline
Victim Services Liaison
Kansas Department Of Corrections
04.2024 - Current
Case Manager
The Guidance Center
04.2023 - 01.2024
Case Manager
Bert Nash Community Mental Health Center
04.2022 - 03.2023
Shift Lead Manager
Walgreens
07.2015 - 05.2022
Bachelor of Arts - Psychology
Fort Hays State University
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