Jamara McMillan
Miami,FL
Summary
Accomplished transit bus operator with a proven track record at Miami Dade Transportation and Public Works. Excels in safe driving and adaptive decision-making, ensuring passenger well-being. Demonstrates expertise in thorough vehicle inspection and a strong commitment to exceptional passenger assistance, resulting in enhanced rider satisfaction. Skilled in fostering collaboration and teamwork, contributing to operational excellence and safety compliance.
Overview
13
13
years of professional experience
Work History
TRANSIT BUS OPERATOR
Miami Dade Transportation and Public Works
04.2015 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness
- Operated with safety and skill to avoid accidents and delays
- Provided passenger assistance, collected fares and offered schedule and route information
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders
- Enhanced passenger satisfaction by providing timely and efficient transportation services
SCHOOL BUS DRIVER
Miami Dade Public Schools
06.2013 - 02.2015
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times
SECURITY OFFICER
Weiser Security
01.2012 - 12.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities
Education
Associate In Arts - Business, Early childhood education
Miami Dade College
Miami, FL05.2013
Skills
- Safe Driving
- Accident reporting
- Defensive Driving
- Wheelchair securement
- Vehicle Inspection
- Route Navigation
- Schedule Adherence
- Adaptive Decision Making
- Passenger Assistance
- Traffic laws compliance
- Emergency Procedures
- Inclement weather driving
- Clean Driving Record
- Collaboration and Teamwork
- Adobe Acrobat expertise
- Strong reading talents
- Data entry background
- Road safety compliance
- Fuel logs
- Mapping skills
- Vehicle inspections
- Passenger Safety
- Customer interaction
- Adaptive problem solving
- Traffic management expertise
- Route planning
- Incident report writing
- Emergency situation handling
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Process Improvement - Created new departmental procedures manual.Assessed organizational training needs.
- Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
- Successfully completed two-week security training program.
- Established and maintained anti-hijack and major theft protocol.
Timeline
TRANSIT BUS OPERATOR
Miami Dade Transportation and Public Works
04.2015 - Current
SCHOOL BUS DRIVER
Miami Dade Public Schools
06.2013 - 02.2015
SECURITY OFFICER
Weiser Security
01.2012 - 12.2012
Associate In Arts - Business, Early childhood education
Miami Dade College