Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamara Warren

Vandenberg AFB,CA

Summary

Innovative Director of Staff Development known for productivity and efficiency in task completion. Specialize in curriculum design, employee engagement strategies, and leadership development programs. Excel in communication, problem-solving, and adaptability, ensuring effective team development and organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Staff Development

Crestwood Behavioral Health
Lompoc, CA
05.2023 - Current
  • Develop and implement staff training programs.
  • Facilitate training workshops.
  • Evaluate training effectiveness through performance assessments.
  • Ensured compliance with legal requirements and organizational policies in training programs.
  • Ensure all training programs comply with state and federal regulations, as well as accreditation standards.
  • Promote a culture of continuous improvement and professional growth among staff.
  • Serve as a mentor and leader for staff, fostering an environment of support and professional growth.
  • Facilitate CPR classes.
  • Pro-Act Instructor, AHA certified.
  • Develop and implement a series of drills focused on crisis management, resulting in improved team responsiveness and operational efficiency.

Admissions and Discharge Coordinator

Crestwood Behavioral Health
Lompoc, CA
05.2023 - 04.2024
  • Interview prospective clients to provide information about the clinic.
  • Collaborate with conservators and outside sources for discharge placement.
  • Identified potential barriers that could delay or prevent safe discharge from the clinical environment.
  • Facilitate transitional planning groups.
  • Create a curriculum for specialized groups.
  • Conducted pre-discharge meetings with patients to discuss aftercare plans.
  • Performed patient intake assessment prior to admission into the facility.

Sr. Neurodiagnostic Technician

Allied Neurodiagnostic
Wichita Falls, TX
12.2020 - 04.2023
  • Administered electroencephalography tests to diagnose or monitor brain activity, including long-term monitoring of patients with epilepsy.
  • Actively participated in quality improvement initiatives aimed at improving outcomes for patients undergoing neurodiagnostic testing.
  • Performed a full range of nerve conduction velocity, evoked potential studies, transcranial Doppler ultrasounds, and autonomic nervous system studies.
  • Complete all required documentation in preparation for physician interpretation, including technician interpretation.
  • Supervised subordinate staff, trained new employees and delegated tasks.
  • Set up and operated electrodiagnostic equipment such as amplifiers, electrodes, filters, computers and other related devices.
  • Assisted with NVCs and EMGs alongside physicians, monitoring patients and readouts.
  • Attended regular training sessions on new technologies used in neurodiagnostic settings.
  • Provided leadership during times of organizational change or crisis situations.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Developed and implemented strategic plans to achieve company objectives.

Patient Administration Specialist ( Temporary)

82nd Medical Group
Sheppard Afb, TX
01.2023 - 03.2023
  • Ensured the protection of patient information and records, applying knowledge of provisions and limitations of the Freedom of Information and Privacy Act
  • Performed administrative duties and prepared appropriate forms to process
  • Performed administrative duties in the patient administration section

Sr. Medical Administrative Assistant

Wichita Falls Cardiac Care
Wichita Falls, TX
06.2018 - 11.2019
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
  • Created spreadsheets in Excel for tracking purposes.
  • Scheduled appointments for patients via phone and in person.
  • Greeted patients, verified insurance coverage and collected copayments.
  • Scheduled patient appointments, accounting for physician availability and optimal patient loads.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Customer Experience Associate

Army and Airforce Exchange
Beale AFB, CA
04.2018 - 02.2019
  • Ensure the cash vault is counted.
  • Managed bank deposit drop-offs.
  • Managed time efficiently to respond to customer inquiries in a timely manner.
  • Collaborated with other departments to ensure customer needs were met efficiently.
  • Supported sales team members to drive growth and development.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

Master of Healthcare Administration - Health sciences

Purdue University
West Lafayette, IN
07-2024

Bachelors Of Science - Healthcare Management

The College Of Healthcare Professions

Skills

  • Curriculum design
  • Succession planning
  • Program management
  • Coaching and mentoring
  • Intraoperative
  • Medical records
  • Customer service
  • Payroll and budgeting
  • Stress Management
  • Facility management

Certification

  • BLS Certification, 06/01/24 to 06/01/26
  • BLS Instructor certification, 06/01/24 to 06/01/26

Timeline

Director of Staff Development

Crestwood Behavioral Health
05.2023 - Current

Admissions and Discharge Coordinator

Crestwood Behavioral Health
05.2023 - 04.2024

Patient Administration Specialist ( Temporary)

82nd Medical Group
01.2023 - 03.2023

Sr. Neurodiagnostic Technician

Allied Neurodiagnostic
12.2020 - 04.2023

Sr. Medical Administrative Assistant

Wichita Falls Cardiac Care
06.2018 - 11.2019

Customer Experience Associate

Army and Airforce Exchange
04.2018 - 02.2019

Master of Healthcare Administration - Health sciences

Purdue University

Bachelors Of Science - Healthcare Management

The College Of Healthcare Professions

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Jamara Warren