Jamarcus Hall
BIRMINGHAM,AL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
Uber Eats Driver
FoodtoEat
Hoover, AL
2024 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery guidelines.
- Communicated effectively with customers regarding order status and delivery updates.
- Navigated efficiently through urban areas, optimizing routes for timely deliveries.
Turbotax
Customer Service Rep
2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
DoorDash Driver
Food Basics
Birmingham, AL
2019 - Current
- Delivered food promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated efficiently using GPS tools to optimize route planning and reduce delivery times.
- Communicated effectively with customers regarding order statuses and any potential delays.
Target Team Member
Cashiers
Birmingham, AL
04.2023 - 11.2025
- Assisted customers with product inquiries and transactions.
- Maintained cleanliness and organization of sales floor and stock areas.
- Collaborated with team members to achieve daily operational goals.
- Handled cash register operations and processed customer payments efficiently.
Healthcare Customer Service Representative
Customer Service Represenative
Atlanta, GA
05.2018 - 02.2023
- Assisted patients with inquiries regarding healthcare services and insurance coverage.
- Managed appointment scheduling and coordinated patient follow-ups effectively.
- Resolved customer complaints by identifying issues and providing timely solutions.
- Maintained accurate records of patient interactions using electronic health record systems.
Education
Bachelor of Science - Science Of Information Technology
Colorado Technical University
Colorado Springs, CO11-2029
High School Diploma -
Fairfield High School
Fairfield, AL05-2016
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Target Team Member
Cashiers
04.2023 - 11.2025
Healthcare Customer Service Representative
Customer Service Represenative
05.2018 - 02.2023
Uber Eats Driver
FoodtoEat
2024 - Current
Turbotax
Customer Service Rep
2020 - Current
DoorDash Driver
Food Basics
2019 - Current
Bachelor of Science - Science Of Information Technology
Colorado Technical University
High School Diploma -
Fairfield High School