Jamareah Leonard
Grimes,IA
Summary
Driven and adaptable, excelled in fast-paced environments at VVS Canteen and Long John Silver’s, enhancing customer satisfaction and loyalty through exceptional service and resolving complaints efficiently. Demonstrated reliability, cash handling expertise, and a team-oriented attitude, contributing significantly to workplace efficiency and cleanliness. Achieved commendable levels of service with a focus on empathy and financial transactions.
Overview
5
5
years of professional experience
Work History
Cafe Server
VVS Canteen
07.2023 - 06.2024
- Effectively multitasked between serving guests at as well as, prepping food, and cooking.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Successfully resolved customer complaints, turning potentially negative experiences into positive ones that built loyalty.
Team Member
Long John Silver’s
07.2019 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Education
High School Diploma -
L. V. Berkner
Richardson, TX05.2021
Skills
- Reliability and punctuality
- Cash handling proficiency
- Team Player
- Adaptable and Flexible
- Cleanliness Maintenance
- Patience and Empathy
Timeline
Cafe Server
VVS Canteen
07.2023 - 06.2024
Team Member
Long John Silver’s
07.2019 - 08.2021
High School Diploma -
L. V. Berkner
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