Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Aguilar-Torres

Palo Alto,CA

Summary

Dedicated Cafe Server with a strong record of success at Catered Too, specializing in food safety and presentation. Known for exceptional customer service skills, ensuring timely order delivery and high satisfaction rates. Proficient in cash handling and quick to adapt, contributing to enhanced operational efficiency.

Overview

3
3
years of professional experience

Work History

Cafe Server

Catered Too
Mountain View, CA
01.2019 - 03.2020
  • Replenished beverages throughout the shift as needed.
  • Assisted in taking orders and serving food to tables.
  • Served food and beverages to patrons and confirmed complete orders.
  • Practiced safe food handling techniques at all times while on shift.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Followed proper food handling procedures according to state guidelines.
  • Greeted customers and provided them with menus.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Cleaned dining area including tables, chairs, floors, windowsills, countertops.

I also help prepare the weekly specials, and help unload and load the truck with the ingredients for the cafe.

During my shift at the cafe, I would make drinks and the food for the customers. I also took a class on how to make espresso drinks, like lattes.

Cafe Server

Menlo Cafe
Menlo Park, CA
11.2017 - 04.2018
  • Replenished beverages throughout the shift as needed.
  • Resolved customer complaints quickly and professionally while maintaining a positive attitude.
  • Assisted in taking orders and serving food to tables.
  • Served food and beverages to patrons and confirmed complete orders.
  • Resolved customer complaints in a professional manner.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Practiced safe food handling techniques at all times while on shift.
  • Ensured that tables were properly set up with clean silverware and dishes.
  • Checked on customers during their meal to ensure satisfaction.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Followed proper food handling procedures according to state guidelines.
  • Cleaned dining area including tables, chairs, floors, windowsills, countertops.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained a neat appearance while on duty.
  • Restocked and cleaned counter and service stations throughout shifts.
  • Processed cash and credit card payments accurately.
  • Stocked all food items according to standards.

Cashier

In n Out Burger
Mountain View, CA
10.2016 - 10.2017
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Collected payments and provided accurate change.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Performed other duties as assigned by management.
  • Welcomed customers, offering assistance to help find store items.

Education

High School Diploma -

East Palo Alto Phoenix Academy
East Palo Alto, CA
06-2017

Skills

  • Cash handling proficiency
  • Food presentation
  • Food safety
  • Patience and empathy
  • Menu memorization
  • Reliability and punctuality
  • Fast learner
  • Efficiently Organized

Languages

English
Professional
Spanish
Limited

Timeline

Cafe Server

Catered Too
01.2019 - 03.2020

Cafe Server

Menlo Cafe
11.2017 - 04.2018

Cashier

In n Out Burger
10.2016 - 10.2017

High School Diploma -

East Palo Alto Phoenix Academy
Valeria Aguilar-Torres