Proficient technician with a strong background in telecommunications installation and repair. Known for attention to detail and adherence to safety guidelines, enhancing network performance and ensuring customer satisfaction.
Work History
Copper Premise Technician
8 Months
CenturyLink | 02.2026 - Current
Diagnosed and resolved technical issues for residential and business customers.
Installed, configured, and maintained telecommunications equipment and systems.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Provided exceptional customer support to enhance user satisfaction and retention.
Fiber Premises Technician
3 Years 3 Months
Lumen | 11.2022 - 02.2026
Installed and maintained telecommunications equipment to ensure optimal network performance.
Performed routine inspections and repairs on cable infrastructure to ensure reliability.
Assisted in troubleshooting customer service issues, enhancing overall satisfaction levels.
Collaborated with team members to streamline installation processes, increasing efficiency.