Leadership: Gained skill sets such as managing and training teams. Also
gained strong verbal communication skills demonstrated through incident reports and community programming.
Conflict Resolution & Crisis Management: Trained in mediating roommate conflicts
de-escalating tense situations
documenting incidents
and responding to emergencies with professionalism and discretion.
Technology: Proficient in various digital tools and platforms
including Microsoft Office and other relevant software.
Entrepreneurship: Certified in Entrepreneurship and Small Business (EBS)
with an understanding of business management and marketing.
Customer service