Jamaria Floyd
Gainesville,FL
Summary
I am a motivated person with years of customer service and cleaning. Recognized for assessing operational needs and helping increase customer satisfaction. Im resourceful and well organized with excellent leadership and team building record.
Overview
4
4
years of professional experience
Work History
Quality Control Specialist
Top Tier Graphics & Apparel
Newberry, FL
07.2023 - Current
- Analyzed data from quality assurance testing to determine if products met specifications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cleaned building floors by sweeping, mopping or vacuuming.
Cashier Team Lead
Dairy Queen Grill & Chill
Newberry, FL
04.2023 - 07.2024
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Ensured the store was clean at the end of the night and all stations were fully stocked for the morning shift.
Overnight Shopper
Walmart
Ocala, FL
05.2022 - 07.2024
- Maintained a clean, organized work area to ensure customer satisfaction.
- Shopped by using a device to help search for products and fulfill customers order.
- Box up customers orders and stack them on a pallet to be picked up.
- Tracked inventory levels to ensure adequate stock availability for shoppers.
Janitor
New Life Facility
Ocala, FL
12.2022 - 04.2024
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Serviced, cleaned and restocked restrooms.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Checked and stocked inventory throughout facility to meet expected demands.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Dusted furniture, machines or equipment.
Overnight Stocker
Walmart
Ocala, FL
07.2022 - 12.2022
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Restocked shelves according to plan-o-grams set up by management team.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Warehouse Worker
FedEx
Ocala, FL
03.2020 - 07.2020
Education
High School Diploma -
Forest High School
Ocala, FL05-2016
Skills
- Shipping and Receiving
- Quality Control
- Inventory Tracking
- Order Preparation
- Order Fulfillment
- Loading and Unloading
- Cleaning and Sanitizing
Timeline
Quality Control Specialist
Top Tier Graphics & Apparel
07.2023 - Current
Cashier Team Lead
Dairy Queen Grill & Chill
04.2023 - 07.2024
Janitor
New Life Facility
12.2022 - 04.2024
Overnight Stocker
Walmart
07.2022 - 12.2022
Overnight Shopper
Walmart
05.2022 - 07.2024
Warehouse Worker
FedEx
03.2020 - 07.2020
High School Diploma -
Forest High School
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