Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Jamaria Hardy

Eutaw,AL

Summary

Dedicated individual providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Production Worker

SMP Automotive
Tuscaloosa, AL
08.2023 - 02.2024
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Collaborated with team members to achieve daily goals.
  • Adhered to safety guidelines while operating machinery.
  • Participated in training sessions for new employees when needed.

Customer Service Representative

Teleperformance
US Remote
10.2022 - 05.2023
  • Answered customer inquiries via phone, email, and chat.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Sales Floor Associate

Ross Dress for Less
Hoover, AL
05.2022 - 10.2022
  • Created positive experiences for customers through friendly conversations during transactions.
  • Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
  • Upheld all safety regulations as outlined by the company's health and safety policy.
  • Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.

Education

Associates Degree - Psychology

Lawson State Community College
US
12-2023

Diploma - General Studies

Greene County HighSchool
US
05.2021

Skills

  • Scheduling
  • Adaptability
  • Teamwork
  • Creativity
  • Communication
  • Quality Inspection
  • Machine Operation
  • Account updating
  • Appointment Scheduling
  • Inbound and Outbound Calling
  • Data Entry
  • Complaint resolution
  • Phone Etiquette
  • Behavioral analysis
  • Counseling
  • Mental Health Assessment
  • Organizational Skills

Awards

  • National Honor Society
  • Mu Alpha Theta

References

References available upon request.

Timeline

Production Worker

SMP Automotive
08.2023 - 02.2024

Customer Service Representative

Teleperformance
10.2022 - 05.2023

Sales Floor Associate

Ross Dress for Less
05.2022 - 10.2022

Associates Degree - Psychology

Lawson State Community College

Diploma - General Studies

Greene County HighSchool
Jamaria Hardy