Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

JAMARIS OUTLAW

Orange Park

Summary

Dynamic professional with extensive experience as a Commercial Landscape Estimator at United Land Services, excelling in blueprint analysis and project management. Proven ability to resolve conflicts and maintain customer account confidentiality, ensuring high-quality proposals and client satisfaction. Recognized for attention to detail and effective communication in bilingual environments.

Overview

12
12
years of professional experience

Work History

Commercial Landscape Estimator

United Land Services
Jacksonville
05.2023 - Current
  • Prepared detailed cost estimates for landscaping and land development projects.
  • Collaborated with project managers to assess project requirements and specifications.
  • Analyzed blueprints and technical documents to determine material needs.
  • Coordinated with subcontractors to gather quotes and pricing information.
  • Attends pre-bid meetings with prospective clients as needed.
  • Generated timely proposals to clearly communicate correspondence and bid clarifications.

Senior Administrative Assistant

Fortegra Financial
05.2018 - 11.2022
  • Examined claims forms and other records to determine insurance coverage.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.

Bilingual Customer Service Supervisor

U.S. Department of Education
Jacksonville
04.2013 - 04.2018
  • Identified and responded to customer requests and concerns through email, online chat and phone for both English and Spanish-speaking customers.
  • Monitored progress of daily operations, used bilingual skills for full clarity, reassigned employees and made operational changes for peak production.
  • Established team priorities, maintained schedules and monitored performance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

Nathan B Forrest
Jacksonville, FL
05-2010

Some College (No Degree) -

Florida State College
Jacksonville

Skills

  • Customer Account Management
  • Customer Data Confidentiality
  • Calm and Professional Under Pressure
  • Conflict Resolution Techniques
  • Blueprint analysis
  • Material takeoff
  • Project management
  • Excellent Attention to Detail

Languages

Spanish, Native or Bilingual

Languages

Spanish
Native/ Bilingual

Timeline

Commercial Landscape Estimator

United Land Services
05.2023 - Current

Senior Administrative Assistant

Fortegra Financial
05.2018 - 11.2022

Bilingual Customer Service Supervisor

U.S. Department of Education
04.2013 - 04.2018

High School Diploma -

Nathan B Forrest

Some College (No Degree) -

Florida State College

Similar Profiles

CREATE PROFILE