Jamarius Guzman
Plant City,FL
Summary
Resourceful Claims Representative Associate known for high productivity and efficient task completion. Specialize in claims processing, customer service, and dispute resolution. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and client satisfaction.
Capable claims representative adept at claims investigations, information review and settlement management. Positive and reliable professional with a detail-oriented and systematic approach. Bringing several years of related experience.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Claims Representative Associate
Maximus Federal Services
Riverview, Florida
09.2023 - 08.2025
- Processed and evaluated claims to ensure compliance with established guidelines.
- Communicated with clients to gather necessary information for claim processing.
- Reviewed documentation for accuracy and completeness before final submission.
- Assisted team members in resolving complex claim inquiries and issues.
- Collaborated with internal departments to streamline claims processing workflows.
- Generated reports detailing trends in denied or delayed payments due to coding errors or incorrect information provided by providers, facilities, clinics, doctors' offices.
- Provided prompt resolution of customer complaints concerning the handling of their claims.
Warehouse Worker
Star Distribution Systems
Plant City, Florida
05.2019 - 08.2021
- Operated forklifts to transport materials within the warehouse safely.
- Maintained accurate inventory records using warehouse management systems.
- Loaded and unloaded delivery trucks following safety protocols.
- Assisted in organizing and labeling products for efficient storage.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Education
Plant City High School
Plant City, FLSkills
- Claims processing
- Compliance evaluation
- Document review
- Data analysis
Timeline
Claims Representative Associate
Maximus Federal Services
09.2023 - 08.2025
Warehouse Worker
Star Distribution Systems
05.2019 - 08.2021
Plant City High School