Jamarr Moss
Kenosha
Summary
Skilled in performance management and time management, consistently delivering high-quality service and operational excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level HVAC position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Car Detailer
ATD
01.2024 - 02.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Manager
Wendys
02.2022 - 11.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Manager
Walmart
06.2021 - 01.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Certification - Construction Certification
Youth Build Mcclain County
Bloomington, ILGED -
Youth Build Mcclain County
Bloomington, ILAssociate of Applied Science - Electronics And Computer Science
Remington College
Memphis, TN06.2014
Cerification - Laptop Repair Certification
Remington College
Memphis, TN05.2013
Skills
- Customer Service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Performance Management
- Schedule Preparation
- Exceptional interpersonal communication
- Excellent time management skills
- Cash Handling
Timeline
Car Detailer
ATD
01.2024 - 02.2024
Manager
Wendys
02.2022 - 11.2022
Manager
Walmart
06.2021 - 01.2022
Certification - Construction Certification
Youth Build Mcclain County
GED -
Youth Build Mcclain County
Associate of Applied Science - Electronics And Computer Science
Remington College
Cerification - Laptop Repair Certification
Remington College
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