Jamasia Mumford
Laurens,SC
Summary
Compassionate caregiver with extensive experience at Martha Franks Retirement Center, excelling in patient-focused care and health monitoring. Proven ability to enhance patient satisfaction through attentive support and effective communication. Skilled in electronic charting and maintaining confidentiality, ensuring a safe and dignified environment for all patients.
Overview
9
9
years of professional experience
Work History
CNA
Martha Franks Retirement Center
03.2024 - 01.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Cashier
Bojangles' Restaurants
03.2016 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Forklift Operator
Walmart Distribution
07.2021 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Material Handler
Roper Staffing
01.2021 - 08.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Customer Service Representative
Dollar General Store
04.2020 - 09.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Assembly Line Worker
House of Raeford Farms
08.2019 - 01.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
High School Diploma - General
Laurens District 55 High School
Laurens06.2019
Skills
- Time Management
- Organization
- Attention to detail
- Maintaining confidentiality
- Complex Problem-solving
- Emergency response
- Wound care
- Multitasking and organization
- Critical thinking
- Active listening
- Flexibility and adaptability
- Health monitoring
- Toileting assistance
- Bedside manner
- Patient-focused care
- Electronic charting
- Compassionate caregiver
- Direct patient care
- Activity planning
- Medical records management
Timeline
CNA
Martha Franks Retirement Center
03.2024 - 01.2025
Forklift Operator
Walmart Distribution
07.2021 - 01.2024
Material Handler
Roper Staffing
01.2021 - 08.2022
Customer Service Representative
Dollar General Store
04.2020 - 09.2020
Assembly Line Worker
House of Raeford Farms
08.2019 - 01.2020
Cashier
Bojangles' Restaurants
03.2016 - 06.2019
High School Diploma - General
Laurens District 55 High School
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