Summary
Overview
Work History
Education
Skills
Timeline
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Jamasia Mumford

Laurens,SC

Summary

Compassionate caregiver with extensive experience at Martha Franks Retirement Center, excelling in patient-focused care and health monitoring. Proven ability to enhance patient satisfaction through attentive support and effective communication. Skilled in electronic charting and maintaining confidentiality, ensuring a safe and dignified environment for all patients.

Overview

9
9
years of professional experience

Work History

CNA

Martha Franks Retirement Center
03.2024 - 01.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Cashier

Bojangles' Restaurants
03.2016 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Forklift Operator

Walmart Distribution
07.2021 - 01.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Material Handler

Roper Staffing
01.2021 - 08.2022
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Customer Service Representative

Dollar General Store
04.2020 - 09.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Assembly Line Worker

House of Raeford Farms
08.2019 - 01.2020
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Education

High School Diploma - General

Laurens District 55 High School
Laurens
06.2019

Skills

  • Time Management
  • Organization
  • Attention to detail
  • Maintaining confidentiality
  • Complex Problem-solving
  • Emergency response
  • Wound care
  • Multitasking and organization
  • Critical thinking
  • Active listening
  • Flexibility and adaptability
  • Health monitoring
  • Toileting assistance
  • Bedside manner
  • Patient-focused care
  • Electronic charting
  • Compassionate caregiver
  • Direct patient care
  • Activity planning
  • Medical records management

Timeline

CNA

Martha Franks Retirement Center
03.2024 - 01.2025

Forklift Operator

Walmart Distribution
07.2021 - 01.2024

Material Handler

Roper Staffing
01.2021 - 08.2022

Customer Service Representative

Dollar General Store
04.2020 - 09.2020

Assembly Line Worker

House of Raeford Farms
08.2019 - 01.2020

Cashier

Bojangles' Restaurants
03.2016 - 06.2019

High School Diploma - General

Laurens District 55 High School

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Jamasia Mumford