Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
GeneralManager

Jamaura Arnold

New Orleans,LA

Summary

Dynamic and dedicated professional with strong customer service and teamwork skills, honed at Popeyes® Louisiana Kitchen. Proven ability to build relationships and enhance customer satisfaction, while maintaining accuracy in cash handling. Committed to achieving goals and fostering a positive work environment through effective communication and collaboration.

Overview

3
3
years of professional experience

Work History

Team Member

Popeyes® Louisana Kitchen
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Cashier

SUBWAY®Restaurants
09.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma - Criminal Justice

George Washington Carver High School
3059 Higgs Blvd

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Flexible schedule
  • Leadership qualities
  • Goal setting and achievement
  • Complex Problem-solving
  • Training and mentoring

Accomplishments

Initially, I was a regular team member earning $11 per team pass. Upon meeting the team’s passing threshold, I was offered a promotion and increased my compensation to $13.

Languages

English
Full Professional

Timeline

Team Member

Popeyes® Louisana Kitchen
08.2023 - Current

Cashier

SUBWAY®Restaurants
09.2022 - 11.2023

High School Diploma - Criminal Justice

George Washington Carver High School

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Jamaura Arnold