Jamaya Sewell
Mount Vernon,NY
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Pride Health Care
The Bronx, New York
09.2023 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Monitored client's well-being, safety and comfort under physician direction.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Direct Support Professional
Puerto Rican Family Institute Inc.
Mount Vernon, NY
12.2022 - 03.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Monitored client's well-being, safety and comfort under physician direction.
- Maintained detailed records of services performed on clients.
- Monitored health and well-being of clients and reported significant health changes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Receptionist
Urgent Care Express
Mount Vernon, NY
07.2020 - 11.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Updated daily log book with information about visitors entering the premises.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Created badges for temporary personnel who entered the building on a daily basis.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Some College (No Degree) - Nursing
Hostos Community College
Bronx, NYSkills
- ADL support
- Client documentation
- First aid and safety
- Daily living support
- Case documentation
- Record keeping
- Time management
Timeline
Direct Support Professional
Pride Health Care
09.2023 - Current
Direct Support Professional
Puerto Rican Family Institute Inc.
12.2022 - 03.2024
Receptionist
Urgent Care Express
07.2020 - 11.2022
Some College (No Degree) - Nursing
Hostos Community College