Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamaya Thompson

Baltimore

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Teacher Assistant

Kennedy Krieger Institute
05.2024 - Current

Assisted Teacher in classroom with Students with Disabilities helping with assignments and activities throughout school hours. Assisted with Adls daily helping with bathroom and feeding also outside free time for students. Informed parents of students behaviors , Documented and took notes of day to day changes and interactions between students and peers. Worked diligently to improve classroom environment and learning outcomes. Completed online trainings to improve learning opportunities for students to help them develop their skills and talents. Kept records of attendance and progress for all Students individually.

Team Lead

Jamba Juice
09.2023 - Current
  • Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.

Caregiver

Galloping Angels Assisted Living
05.2019 - 10.2023
  • Helped clients manage money, pay bills and shop for groceries or personal items
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Maintained frequent supervision of residents unable to call for assistance
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

File Clerk/Summer Youth Employee

UMMC Midtown
06.2018 - 08.2018
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
  • Interacted with customers by phone, email or in-person to provide information
  • Received and routed business correspondence to correct departments and staff members
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Organized and maintained filing systems for confidential documents.
  • Generated daily reports of sales activity for management review.

Store Associate

K&K Grocery
04.2016 - 06.2018
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Answered questions about store policies and addressed customer concerns
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Provided cash register operations and handled customer payments.
  • Assisted customers with product selection, pricing and availability.

Education

Criminal Justice

UMES

High School Diploma -

St Frances Academy
Baltimore, Maryland
06.2022

Skills

  • Cash Handling
  • Store Merchandising
  • Filing
  • Stocking and replenishing
  • Mail processing
  • Telephone etiquette
  • Mail handling
  • Sales expertise
  • Scheduling
  • Administrative support
  • Verbal And Written Communication
  • Inter-Department Collaboration
  • Feeding Assistance Specialist
  • Active Listening Skills
  • Medical Terminology Knowledge
  • Child development
  • Behavior modification
  • Parent-teacher communication
  • Special education support
  • Mentoring students
  • Positive attitude
  • Computer skills
  • Cleaning and sanitizing
  • Friendly and outgoing
  • Verbal and written communication
  • Behavior management
  • Student health and safety
  • Student tutoring
  • Student assessments
  • Early childhood education
  • Special education
  • Attention to detail

Certification

  • Team player
  • First Aide

Timeline

Certified Teacher Assistant

Kennedy Krieger Institute
05.2024 - Current

Team Lead

Jamba Juice
09.2023 - Current

Caregiver

Galloping Angels Assisted Living
05.2019 - 10.2023

File Clerk/Summer Youth Employee

UMMC Midtown
06.2018 - 08.2018

Store Associate

K&K Grocery
04.2016 - 06.2018

Criminal Justice

UMES

High School Diploma -

St Frances Academy
Jamaya Thompson