Jamecia Jackson

• Streamlined communication between vendors and military personnel to ensure operational readiness.
• Operated and maintained precision measurement tools to ensure product compliance with engineering standards.
• Reviewed technical drawings for the ship developed by CAD technicians and drafters.
• Improved equipment functionality by conducting regular maintenance checks and repairs.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.

• Managed comprehensive credentialing processes for healthcare providers to ensure compliance with industry regulations.
• Conducted primary source verifications such as background checks and board certifications.
• Maintain detailed personnel files and update credentialing software (e.g., CAQH, PECOS, Streamline, State License Check)
• Review initial and reappointment applications to ensure they are accurate, complete, and free of inconsistencies.

• Resolved customer inquiries via phone, email, and chat, ensuring timely and effective communication.
• Researched and identified solutions to technical problems.
• Resolved customer complaints with empathy and patience, restoring client confidence in company.
• Prepared and presented reports to management on logistics performance.

Operated material handling equipment to ensure safe and accurate order fulfillment.

• Completed high-volume packing assignments quickly while maintaining strict quality standards.
• Collaborated with team members to meet daily production targets consistently.