JAMEL JORDAN
Columbus,GA
Summary
U.S. Veteran and recent Cum Laude graduate of Southern New Hampshire University with a Bachelor of Science in Health Information Management. Brings transferable military and healthcare operations experience, with academic preparation in medical coding and billing, medical records management, electronic health records, health information technology, information governance, HIPAA compliance, release of information, data quality, and Clinical Documentation Integrity (CDI). Additional coursework completed through Great Learning Academy includes Advanced SQL, Python for Data Analysis, and AI Applications in Healthcare. Eager to begin a HIM career, apply classroom knowledge, learn new systems, and contribute to accurate documentation, secure information handling, and efficient healthcare operations.
Overview
12
12
years of professional experience
Work History
Central Supply Technician
East Alabama Medical Center
Opelika, AL
08.2017 - 02.2018
- Maintained accurate manual and automated records for healthcare supply, maintenance, inventory, and operational accountability, ensuring compliance with healthcare standards.
- Reviewed usage and inventory levels to determine requirements for specialized and non-recurring items, facilitating timely procurement and availability.
- Monitored and replenished supplies and tools, preventing workflow interruptions and ensuring seamless support for patient-care operations.
- Responded promptly to service requests and communicated needs clearly while following established healthcare procedures.
Central Supply Technician
Piedmont Regional Medical Center
Columbus, GA
09.2013 - 06.2014
- Analyzed usage patterns and inventory data to optimize levels of specialized medical supplies.
- Coordinated replenishment activities to enhance clinical workflows and minimize delays in healthcare operations.
- Applied attention to detail, confidentiality, and established safety and compliance procedures in a hospital environment.
- Managed comprehensive manual and electronic records, ensuring complete, accurate, and organized documentation for quick retrieval.
Medical Logistics Technician
U.S. Army
APO, AP
04.2006 - 05.2012
- Coordinated time-sensitive distribution activities across multiple locations and countries, ensuring compliance with accountable information protocols.
- Assessed medical supply requirements and allocated resources to meet changing operational priorities and continuity needs.
- Maintained accurate ordering, tracking, inventory, and distribution information using automated systems in military healthcare operations.
- Investigated shipping, packaging, and documentation errors; corrected discrepancies, increasing accuracy in logistics operations.
- Evaluated procedures and implemented workflow improvements that increased productivity and reduced unnecessary costs.
- Reviewed operational and financial reports to identify trends and resolve discrepancies, enhancing decision-making processes.
- Communicated with internal teams, clients, freight companies, and suppliers to resolve issues and maintain service quality.
- Led cross-training activities and reinforced consistent procedures, documentation practices, and team readiness.
Education
Bachelor of Science - Health Information Management
Southern New Hampshire University
Hooksett, NH09-2026
Python for Data Analysis Certificate - Data Science
Great Learning Academy
Online07-2026
Advanced SQL Certificate - Database Management
Great Learning Academy
Online07-2026
AI Applications in Healthcare Certificate - Artifical Intellignece
Great Learning Academy
Online07-2026
HIPAA Compliance Certificate - Healthcare Administration
Ashworth College
Norcross, GA06-2025
Electronic Health Records Management Diploma - Health Information Management
Ashworth College
Norcross, GA07-2020
Medical Billing and Coding Diploma - Health Care Administration
Ashworth College
Norcross, GA10-2019
Skills
- Medical terminology
- Medical records management
- Electronic health records (EHR)
- Health information technology
- Medical billing and reimbursement principles
- ICD-10-CM, ICD-10-PCS, and CPT coding principles
- Clinical Documentation Integrity (CDI) principles
- Health information governance
- Records retention and information access
- HIPAA privacy and confidentiality
- Release of information procedures
- Healthcare data quality and validation
- Documentation completeness and accuracy
- Healthcare compliance principles
- Health information exchange and interoperability
- Healthcare quality improvement
- Revenue cycle fundamentals
- Healthcare data analysis
- SQL and database concepts
- Python for data analysis
- AI applications in healthcare
- Attention to detail
- Written and verbal communication
- Organization and time management
- Problem-solving
- Critical thinking
- Research and information evaluation
- Teamwork and collaboration
- Working independently
- Adaptability and willingness to learn
- Meeting deadlines
- Customer service
- Inventory management and supply coordination
- Recordkeeping and discrepancy resolution
- Leadership and resource coordination
Target Career Areas
- Health Information Management
- Medical Records
- HIM Technician
- Medical Coding
- EHR Support
- Information Governance
- Data Quality
- Clinical Documentation Integrity (CDI)
- Release of Information
- Healthcare Compliance
- Transcription and Annotation
Academic Him Knowledge
- Medical coding foundations, reimbursement concepts, medical terminology, anatomy and physiology, and healthcare documentation requirements
- Electronic health record processes, record content and completion, data integrity, privacy, security, retention, and appropriate information access
- Quality management, healthcare data analysis, information systems, compliance, and professional communication
- Accurate conversion and organization of information; proofreading for clarity, consistency, completeness, formatting, and adherence to guidelines
Project
- Electronic Medical Record Implementation Proposal, Developed a comprehensive electronic medical record implementation proposal addressing vendor evaluation, budgeting, interoperability, compliance, stakeholder needs, training, and change management.
- Healthcare Quality and Documentation Measures Evaluation, Evaluated healthcare quality and documentation measures involving medication reconciliation, discrepancy rates, workflow performance, patient safety, and improvement tracking.
- Healthcare Data Analysis for Reporting and Recommendations, Analyzed healthcare datasets and trends to support accurate reporting, operational decisions, data validation, and evidence-based recommendations.
Timeline
Central Supply Technician
East Alabama Medical Center
08.2017 - 02.2018
Central Supply Technician
Piedmont Regional Medical Center
09.2013 - 06.2014
Medical Logistics Technician
U.S. Army
04.2006 - 05.2012
Bachelor of Science - Health Information Management
Southern New Hampshire University
Python for Data Analysis Certificate - Data Science
Great Learning Academy
Advanced SQL Certificate - Database Management
Great Learning Academy
AI Applications in Healthcare Certificate - Artifical Intellignece
Great Learning Academy
HIPAA Compliance Certificate - Healthcare Administration
Ashworth College
Electronic Health Records Management Diploma - Health Information Management
Ashworth College
Medical Billing and Coding Diploma - Health Care Administration
Ashworth College