Jameel Mickel

• Operated industrial dishwasher to maintain cleanliness and sanitation standards.
• Sorted and rinsed dishes, utensils, and cooking equipment for efficient washing.
• Maintained a clean work area by regularly sweeping and mopping floors.

● Expertly prepare a variety of menu items for the bowling alley's patrons, ensuring high-quality and timely service

● Manage food preparation and cooking processes in a fast-paced environment.

● Collaborate with the kitchen team to maintain a clean and organized workspace, adhering to food safety standards.

● Efficiently handle bartending responsibilities, including preparing beverages and providing excellent customer service.

● Operate and maintain industrial dishwashing equipment, ensuring proper cleaning and sanitization of dishes, utensils, and kitchen equipment

● Greeted customers with a friendly and helpful demeanor.

● Assisted customers with locating products or answered inquiries about prices and promotions.

● Scanned and processed purchases accurately and efficiently.

● Bagged groceries in a manner that prevented damage to items and ensured efficient packing.

● Verified prices of items and applied discounts or promotions as needed.

• ● Oversaw the day-to-day operations of the smoke and vape shop, ensuring a smooth and efficient workflow.
• ● Acted as a key opener, responsible for opening and closing the store, handling cash registers, and securing the premises.
• ● Managed inventory, including ordering products, restocking shelves, and conducting regular audits to optimize product availability

● Handled various forms of payment, including cash, credit cards, and mobile transactions securely.

● Greeted customers with a friendly and welcoming demeanor.

● Assisted customers in locating products and provided information on promotions and discounts.

● Ensured customer satisfaction by addressing inquiries and resolving issues promptly.

● Monitored and maintained the cleanliness and organization of store shelves

• ● Demonstrated proficiency in food handling, including proper storage, sanitation, and adherence to safety standards.● Collaborated with kitchen staff to coordinate and streamline cooking processes during high-demand periods.● Mastered the preparation and execution of menu items, consistently meeting quality and presentation standards.● Engaged in dishwashing responsibilities and maintained cleanliness in the kitchen area, contributing to a sanitary work environment.● Utilized strong organizational skills to manage simultaneous tasks, such as prepping ingredients, cooking, and cleaning.● Demonstrated adaptability by handling diverse responsibilities● Executed various cooking and food preparation tasks, ensuring the timely and accurate production of menu items

• ● Managed simultaneous responsibilities as both a cook and cashier during busy periods.● Adapted to the evolving needs of a small family restaurant, contributing to a collaborative and supportive work environment.

• ● Handled inbound and outbound customer calls in a high-volume call center, consistently meeting or exceeding performance targets.● Provided excellent customer service by addressing inquiries, resolving issues, and offering solutions in a professional and courteous manner.● Demonstrated strong product knowledge to effectively assist customers with product-related questions and concerns.● Efficiently navigated computer systems to access customer accounts, update information, and process transactions.● Managed and resolved escalated customer issues, ensuring timely and satisfactory resolutions.● Consistently met or exceeded key performance indicators (KPIs), including average handle time, first-call resolution, and customer satisfaction scores.

• ● Operate cash registers and accurately process customer transactions.● Handle various forms of payment, including cash, credit cards, and mobile transactions securely.● Monitor and maintain the cleanliness and organization of store shelves.● Assist in restocking products and perform regular inventory checks● Greeted customers with a friendly and welcoming demeanor