Treasure Harvey
Atlanta,GA
Summary
Achieved high levels of dedication and reliability in work efforts. Actively pursuing part-time or full-time positions. Specialized in hospitality and customer service, with a proactive approach to learning diverse roles. Prepared to relocate anywhere in the U.S. Authorized to work for any employer in the U.S.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor/Barista
Starbucks
Atlanta, GA
09.2025 - Current
- Operated mobile and café espresso bar, delivering high-quality beverages and exceptional customer service.
- Executed daily sales postings to ensure accurate inventory representation.
- Organization
- Demonstrated adaptability by adjusting strategies in real-time to meet evolving needs.
- Assisted in food preparation and service to support team operations. Collaborated with staff to maintain cleanliness and organization in food areas. Contributed to inventory management by tracking food supplies and reporting shortages.
Personal Assistant
MyPanda
Decatur, GA
01.2020 - Current
- Managed executive calendars, scheduling appointments and coordinating meetings efficiently.
- Organized travel arrangements, ensuring smooth logistics for domestic and international trips.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Coordinated events and functions with attention to detail ensuring successful execution.
Lead Bartender/Supervisor
Savannah Yacht Club
Savannah, GA
04.2024 - 10.2024
- Member identification numbers
- Serve Bar drinks
- Bar inventory every two weeks
- Opening/closing duties
- Create a comfortable environment for members
Customer Service Desk Associate
Home Depot
Decatur, GA
02.2019 - 06.2020
- Assisted customers with inquiries and transactions.
- Maintained store cleanliness and organization.
- Processed deliveries, returns, and exchanges.
- Facilitated special orders and cancellations.
Crew Trainer
McDonald's
Thomson, GA
09.2016 - 01.2019
- Facilitated training for new employees to ensure timely order fulfillment.
- Maintain organization throughout the store
Education
Accounting (Associate) - undefined
Georgia State University
Clarkston, GA12.2019
Diploma (High school diploma or GED) - undefined
Thomson High School
Thomson, GA05.2017
Skills
- Live chat
- Pivot tables
- Numeracy
- Money Handling (10 years)
- Filing
- Order Fulfillment
- Micros POS
- Windows (8 years)
- Beverage preparation
- Hospitality
- Selling wine to customers
- Communications (10 years)
- Time management
- Journal Entries
- Barista experience
- Decision making
- Mechanical knowledge
- Food service
- Mobile devices
- Microsoft Word
- Customer support
- Professional email communication
- Guest relations
- Data entry
- Packaging
- Lesson planning
- Collaboration
- Outdoor work
- Order entry
- Clerical experience
- Patience
- Critical thinking
- Computer operation
- Sales follow-up
- Customer inquiry handling
- Adobe Acrobat
- Food & beverage industry
- Maintenance
- Phone answering
- Cherry picker
- 10 key typing
- Basic math
- Patient interaction
- Training & development
- Freight
- Handling large sums of money
- Sales negotiation
- Closing sales
- Beverage building
- Order fulfillment
- Social media management
- POS
- Communication skills
- Distribution center
- Technical support
- Pricing
- Picking & packing
- Tutoring
- Bar cleaning
- Detailing
- Hiring
- Office management
- Bar management
- Retail sales
- Wine knowledge
- Leadership
- Cold calling
- Baking
- Telemarketing
- Inside sales
- Guest services
- Friendly demeanor
- Customer expectation management
- Phone call management
- Management
- OpenTable
- Sales transaction processing
- Food running
- Process management
- Organizational skills
- Wine sales
- Upscale casual experience
- Medical office experience
- Knife skills
- Clean workspace maintenance
- Teaching
- Staff development
- Writing skills
- Restaurant management
- Technical Proficiency
- Accounting
- Phone communication
- Microsoft office (9 years)
- Restaurant Experience (7 years)
- Computer Skills (6 years)
- Google Drive
- Payroll
- Food service management
- Financial concepts
- Maintaining an organized workspace
- Conflict management
- Medical terminology
- Analysis skills
- School experience
- Cross-contamination prevention
- Maintenance work
- Events management
- Banquet experience
- Client communication
- Teamwork
- Group fitness
- Salesforce
- Assembly fixtures
- Interpersonal skills
- Staff training
- Infant care
- Customer complaint resolution
- B2B sales
- React
- Bar
- Quality control
- Double entry bookkeeping
- Product management
- Sanitation procedures
- Sales Experience (1 year)
- Administrative Experience (2 years)
- Credit card payment processing
- General Ledger Accounting
- QuickBooks
- Customer Service (5 years)
- Team management
- Accounting and finance experience
- Liquor sales
- Accounts payable
- Schedule management
- Public speaking
- Typing
- Weight lifting capacity
- Computer skills
- One-on-one patient counseling
- Latte art
- Efficiency
- Computer literacy
- Aloha POS
- Customer relationship building
- Cash register
- Cocktail experience
- Bartender experience
- Supervising experience
- Multitasking
- Upselling
- Food safety
- Bartending
- Restaurant experience
- Accounting systems
- Customer service
- Algebra
- Sales
- Sanitation
- Productivity software
- Workplace health and safety regulatory compliance
- Technology sales
- Grammar Experience
- Fixture installation
- Social media platforms
- Attention to detail
- Math
- Personal care (10 years)
- Counting cash
- Problem-solving
- Customer communication
- Operating systems
- Hand tools
- Retail store experience
- Written communication
- Hospitality management
- Expediting
- Food server experience
- Complaint handling
- Front desk
- Catering
- Identifying new business opportunities
- Sales management
- Team building
- Call center (3 years)
- Retail Sales (2 years)
- Experience working with students
- POS systems
- English
- Food handling
- Processing cash transactions
- Inventory management
- Cleaning
- Accrual accounting
- Accounting software
- Electric pallet jack
- Logistics
- Mixology
- Barista mentoring
- Specialty drink preparation
- Food safety compliance
- Latte art mastery
- Adaptability under pressure
- Supply ordering
- Team leadership
- Decision-making
- Team collaboration
- Exceptional customer service
Certification
- ServSafe
- Forklift Certification
- Food Handler Certification
- Driver's License
- ServSafe Alcohol Certification
- TABC Certification
- TIPS
- Pallet Jack Certification
Timeline
Supervisor/Barista
Starbucks
09.2025 - Current
Lead Bartender/Supervisor
Savannah Yacht Club
04.2024 - 10.2024
Personal Assistant
MyPanda
01.2020 - Current
Customer Service Desk Associate
Home Depot
02.2019 - 06.2020
Crew Trainer
McDonald's
09.2016 - 01.2019
Accounting (Associate) - undefined
Georgia State University
Diploma (High school diploma or GED) - undefined
Thomson High School