Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Jameela Mays

Summary

Dynamic and dedicated server with a strong work ethic, honed at Walk On's Sports Bistreaux. Expert in customer service and dining area maintenance, I excel in creating memorable dining experiences while ensuring compliance with local alcohol laws. Proven ability to build relationships with guests and support team members effectively.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Server

Walk On's Sports Bistreaux
11.2021 - 07.2025
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.

Cashier

Whataburger
01.2020 - 10.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed customer orders and accurately handled payment transactions.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Health Services Administration

University of Louisiana At Lafayette
Lafayette, LA
05-2029

High School Diploma -

Tioga High School
Tioga, LA
05-2022

Skills

  • Table resetting
  • Food inspection
  • Daily specials memorization
  • Team member support
  • Hostess support
  • Customer service
  • Dining area maintenance
  • Dining customer service
  • Strong work ethic
  • Guest seating
  • Table setting arrangements
  • Table setting knowledge
  • Table bussing
  • Liquor, wine, and food service

Timeline

Server

Walk On's Sports Bistreaux
11.2021 - 07.2025

Cashier

Whataburger
01.2020 - 10.2021

Health Services Administration

University of Louisiana At Lafayette

High School Diploma -

Tioga High School

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Jameela Mays