Jameelah Brummitt
Hyattsville,MD
Summary
Jameelah Brummitt is a recent Howard University graduate with experience as a Universal Banker, combining strong academic knowledge in abnormal psychology and cognitive-behavioral therapy with practical research experience. Skilled in developing well-being scales and collaborating with academic professionals. Passionate about promoting self-actualization and holistic well-being through culturally competent practices. Committed to advancing clinical psychology training, driven by personal experiences and a dedication to diversity and inclusion. With goals that include seeking and maintaining full-time position(s) that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Cafe Ambassador
Capital One
09.2024 - Current
- Created and facilitated mental health and wellbeing exercises for a team of 8 as team BeWell motivator
- Actively engage with customers, providing tailored assistance, demonstrating products, and facilitating
meaningful discussions on their financial journeys. - Equip customers with resources for their financial
empowerment by leveraging a digital-first approach. - Communicate effectively with customers and teammates
to ensure smooth collaboration and a harmonious workplace. - Oversee and ensure Café Ambassadors adhere
to Capital One and Federal banking regulations, maintaining compliance with all policies and procedures. - Effectively prioritize tasks daily to ensure timely and efficient completion of responsibilities.
PRE-PhD SUMMER ENRICHMENT PROGRAM
HOWARD UNIVERSITY
05.2024 - 06.2024
- Conducted advanced research and engaged in graduate-level seminars in Africana Studies, Philosophy, Methods in Social Sciences, and Approaches to Humanistic Research
- Enhanced analytical and critical thinking through interpretation and evaluation of complex theoretical texts and research findings
- Developed and presented high-quality academic papers and research proposals
- Improved GRE scores through comprehensive preparation courses, focusing on quantitative, verbal, and analytical writing skills
- Managed a rigorous schedule, balancing seminars, study sessions, and independent research activities
- Collaborated with peers from HBCUs across the nation, fostering professional and academic networks.
- Presented research findings to approximately 15 individuals during a final conference.
Cultural Socialization (CSL) Research Lab
HOWARD UNIVERSITY
01.2024 - 05.2024
- Collaborated in interdisciplinary social psychology research laboratory focused on exploring relationships between culture and human behaviors, identities, and cognitions
- Collected, analyzed, and interpreted data to understand how cultural factors influence social behaviors and contribute to real-world social issues
- Contributed to developing research-based solutions aimed at addressing social problems
- Participated in weekly lab meetings, presenting findings and discussing ongoing research projects.
- Established strong communication channels among team members leading to better collaboration on research projects.
- Enhanced research accuracy through meticulous data collection and analysis techniques.
UNIVERSAL BANKER
UNITED BANK
04.2023 - 05.2024
- Recommending banking services and products to clients based on their needs
- Managing client bank accounts, including opening and closing accounts, and overseeing transactions
- Presenting and selling banking services and products to existing and prospective clients
- Referring clients to in-house financial experts and/or relevant bank departments, such as mutual funds, and trust management, when necessary
- Processing applications for credit cards, safe deposit boxes, and loan requests
- Verifying bank account details upon client request
- Resolving client queries and complaints
- Performing administrative duties, such as data entry, as needed
- Discussing bank policies and procedures and any changes affecting policies and procedures, with clients
- Cross-selling banking products (such as loans, credit cards, and insurance) to customers to increase revenue and promote customer loyalty by over 100 percent
- Managed and oversaw regional community service initiatives (i.e. Women's Empowerment Group, Black History Month Initiative, DEI Celebration) Coordinating with over a hundred employees across the region
- Worked alongside Howard University Faculty to increase student to employee pipeline
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
INTERDISCIPLINARY STUDIES STUDENT SUPPORT
HOWARD UNIVERSITY
08.2020 - 01.2023
- Provided support for students in Howard University's Interdisciplinary Studies Department at Howard University
- Ensured quick resolution of student concerns
- Responded to user service requests and issues.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Science - Psychology
Howard University
Washington, DC05.2024
Skills
- Psychological Research
- Leadership
- Hospitality
- Microsoft Office Skills
- Organizational and critical thinking skills
- Expanded perspective that includes student experience
- Understanding of basic psychological principles
- Excellent Written and Verbal Communication skills
- Statistical and Data Analysis
- Interpersonal Communication
- Problem Resolution
- Teamwork and Collaboration
- Brand representation
- Team development
- Staff motivation
Projects
FINAL PROJECT, FOUNDATIONS OF PSYCHOLOGICAL SCIENCE (LAB), 2021, This project was a presentation demonstrating research at the height of the COVID-19 pandemic that evaluated the relationship between the mask mandate and college student socialization on and off campus., Researched current and credible documents, Verbally reported findings to a class of 150+ students, using social media platforms such as Instagram, Facebook, and GroupMe to distribute content concerning the subject matter, as well as surveys, Coordinated with a group of 8 other students, Created an eye-catching visual presentation, Used basic psychological principles to create a study demonstrating the relationship between mask mandates and college students' sociability.
Timeline
Cafe Ambassador
Capital One
09.2024 - Current
PRE-PhD SUMMER ENRICHMENT PROGRAM
HOWARD UNIVERSITY
05.2024 - 06.2024
Cultural Socialization (CSL) Research Lab
HOWARD UNIVERSITY
01.2024 - 05.2024
UNIVERSAL BANKER
UNITED BANK
04.2023 - 05.2024
INTERDISCIPLINARY STUDIES STUDENT SUPPORT
HOWARD UNIVERSITY
08.2020 - 01.2023
Bachelor of Science - Psychology
Howard University
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