Jameelah Honeycutt
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, able to encourage teamwork and skilled at problem solving.
Numerous years of experience copying, scanning, faxing and emailing documents.
Overview
6
6
years of professional experience
Work History
Healthcare Specialist
Humana
03.2020 - 11.2023
- Provided patient education and counseling services to individuals seeking healthcare assistance.
- Performed administrative duties such as scheduling appointments, ordering supplies, and answering phones.
- Managed medication orders for patients including obtaining prior authorization from insurance companies
- Reviewed existing policies and procedures related to healthcare operations
Auto Transaction Specialist
JP Morgan Chase
06.2022 - 05.2023
- work directly with the mailroom to process customer's payments in a timely fashion, extensive data entry, researching auto accounts, attention to detail, able to meet strict deadlines & lastly, producing work free of error
- provided each customer with top-notch personalized service and courteous support to increase sales and customer satisfaction
- Maintained up-to-date knowledge of industry trends and best practices, applying them to daily tasks for optimal results.
Customer Service Sales Representative
Walgreens
01.2018 - 11.2021
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns.
- Answered customer calls promptly to avoid long wait times on hold.
- Maintained high levels of customer retention with proactive relationship-building strategies.
Education
High School Diploma -
Wossman High School
Monroe, LA05.2019
Skills
- team member
- customer service
- retail
- microsoft word
- sales
- cash handling
- typing
- networking
Timeline
Auto Transaction Specialist
JP Morgan Chase
06.2022 - 05.2023
Healthcare Specialist
Humana
03.2020 - 11.2023
Customer Service Sales Representative
Walgreens
01.2018 - 11.2021
High School Diploma -
Wossman High School