Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jameisha Gray

Killeen,US

Summary

Shift Leader with extensive experience in restaurant and warehouse environments, excelling in leadership and customer service. Demonstrates strong skills in inventory management, problem-solving, and team coordination, ensuring efficient operations and high-quality service. Committed to fostering a collaborative team atmosphere and enhancing customer satisfaction through effective communication and adaptability.

Overview

5
5
years of professional experience

Work History

Food Runner

Dave and Busters
04.2025 - Current
  • Managed high-pressure situations during peak hours and unexpected rushes at restaurant.
  • Enhanced productivity in fast-paced environment by prioritizing multiple tasks.
  • Provided exceptional customer service by welcoming patrons upon arrival.
  • Ensured order accuracy through collaboration with kitchen staff, minimizing errors and complaints.
  • Facilitated communication between guests and kitchen staff by promptly serving food orders.
  • Fostered a pleasant atmosphere for guests by maintaining clean dining areas.
  • Minimized wait times by efficiently transporting completed orders from kitchen to tables.
  • Safeguarded health of guests and employees by adhering strictly to food safety guidelines.

Shift Leader

Dairy Queen
02.2023 - 04.2025
  • Supervised shift operations to guarantee quality food preparation and customer satisfaction.
  • Trained and mentored new team members on company standards and best practices in customer service.
  • Managed cash handling and conducted daily inventory checks, ensuring compliance with health and safety guidelines.
  • Resolved customer issues promptly, fostering a positive dining experience and enhancing customer loyalty.

Packer and Puller

R and D Molding Warehouse
09.2022 - 02.2023
  • Accurately picked and packed orders to meet daily shipment schedules and maintain high customer satisfaction.
  • Conducted quality checks on products to ensure compliance with company standards before shipment.
  • Organized and maintained inventory, contributing to a well-organized and efficient warehouse environment.
  • Collaborated with team members to improve workflow and meet productivity goals.

General Manager

Dairy Queen
02.2021 - 06.2022
  • Implemented budget strategies, employee evaluations, training programs, and contract negotiations.
  • Fostered a positive work environment for diverse teams, enhancing employee satisfaction.
  • Developed innovative strategies that increased sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to drive long-term success.

Education

High School Diploma - undefined

San Bernardino
06.2010

Skills

  • Customer Service (Expert)
  • Leadership (Expert)
  • Inventory Management (Skillful)
  • Warehouse Operations (Skillful)
  • Time Management (Skillful)
  • Cash Handling (Experienced)
  • Problem-Solving (Expert)
  • Training and Development (Experienced)
  • Multitasking (Expert)
  • Adaptability (Expert)
  • Team Collaboration (Experienced)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Organization and time management
  • Verbal communication

Timeline

Food Runner

Dave and Busters
04.2025 - Current

Shift Leader

Dairy Queen
02.2023 - 04.2025

Packer and Puller

R and D Molding Warehouse
09.2022 - 02.2023

General Manager

Dairy Queen
02.2021 - 06.2022

High School Diploma - undefined

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Jameisha Gray