Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Jamel Gillispie

Plainfield,IL

Summary

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 70 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Enthusiastic associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills. Hardworking Inventory Specialist bringing 6 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.

Overview

5
5
years of professional experience

Work History

FC Associate

Amazon
Crest Hill, IL
08.2021 - Current
  • Unloaded incoming trucks and properly staged inventory for processing
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Cross-trained 6 new associates on picking and filling orders for warehouse products.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Operated frequency scanners to track shipment progression and input data into shipping system to increased scanning scores by 10%.

Produce

Sams Club
Montgomery, IL
02.2018 - 06.2019
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Checked prices and found requested products in store for customers.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Received and unloaded new items upon delivery and checked products for damage andincreased order accuracy by 20%.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.

Grocery Stocker

Sams Club
Naperville, IL
01.2016 - 01.2018
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products
  • Completed regular cycle counts and inventory audits.
  • Took on customer service duties, contributing with teams of up to 20 to achieve top ratings in satisfaction surveys
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies

Cashier

Samsclub
Naperville, IL
04.2015 - 01.2016
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Operated cash register for cash, check and credit card transactions with 100% accuracy levels

Packing, Shipping, and Receiving Assembler

UPS
Rochelle, IL
12.2014 - 01.2015
  • Drove overall performance by completing 100 % of work orders on time.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Restocked packaging items, including boxes, tape and other materials from inventory on daily basis.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Resolved problems of missing merchandise, delivery cancellations and incomplete deliveries.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.

Education

Associate of Applied Science - Criminal Justice

Lewis University
Romeoville, IL
08.2021

Associate of Arts - Theater Arts

Joliet Junior College
Joliet, IL
05.2019

Associate of Applied Science - Criminal Justice

Joliet Junior College
Joliet, IL
05.2019

High School Diploma -

Plainfield South High
Joliet, IL
05.2011

Skills

  • Quality and Defect Control
  • Motivated Team Player
  • Verbal and Written Communication
  • Inventory Recordkeeping
  • Data Entry and Database Skills
  • Microsoft Office
  • Customer and Call Response
  • Inventory Management and Planning

Accomplishments

  • Developed life-changing skills in time management, customer engagement and oral communications as a result of ongoing interaction with supervisors and customers.
  • Effectively handled the cash register when the store was short-staffed and proudly had zero till errors during the entire time.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Member, Alumni Association

Timeline

FC Associate

Amazon
08.2021 - Current

Produce

Sams Club
02.2018 - 06.2019

Grocery Stocker

Sams Club
01.2016 - 01.2018

Cashier

Samsclub
04.2015 - 01.2016

Packing, Shipping, and Receiving Assembler

UPS
12.2014 - 01.2015

Associate of Applied Science - Criminal Justice

Lewis University

Associate of Arts - Theater Arts

Joliet Junior College

Associate of Applied Science - Criminal Justice

Joliet Junior College

High School Diploma -

Plainfield South High

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Jamel Gillispie