Summary
Overview
Work History
Education
Skills
Work History
Timeline
Generic

Jamel Wilson

Norfolk,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Security Officer

Gold Key PHR
Norfolk, VA
08.2026 - Current
  • Monitored premises to uphold safety and security standards for property and personnel.
  • Conducted regular patrols to identify and address potential hazards.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Operated security systems to surveil and protect assigned areas.
  • Enforced company policies to promote a safe environment for clients and staff.
  • Prepared detailed reports on daily activities and incidents observed.
  • Welcomed staff, guests, vendors, and contractors upon arrival at facility entrance. upon arrival at the facility entrance.

Refuse Collector III

City of Norfolk
06.2026 - Current
  • Operated refuse collection vehicles safely and efficiently.
  • Sorted and disposed of waste materials, ensuring compliance with city guidelines and promoting environmental responsibility.
  • Assisted in maintaining cleanliness of assigned routes and public areas.
  • Collaborated with team members to coordinate collection efforts, enhancing service reliability and community satisfaction.
  • Responded promptly to service requests from residents and businesses.
  • Conducted pre-trip inspections on vehicles to ensure operational readiness.
  • Followed safety protocols to minimize hazards during daily operations.
  • Provided exceptional customer service by addressing residents'' concerns regarding trash collection schedules and procedures.

Amazon Delivery Driver

315 Logistic
01.2024 - 06.2026
  • Delivered packages promptly, ensuring adherence to scheduled timelines and client expectations.
  • Executed on-time deliveries by selecting optimal routes to enhance customer satisfaction.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Navigated efficiently using GPS technology, optimizing routes to enhance delivery speed and reliability.
  • Maintained vehicle cleanliness and operational efficiency through regular inspections and maintenance checks.
  • Updated customers on delivery status, strengthening relationships and ensuring satisfaction.
  • Trained new drivers on safety protocols and company policies to ensure compliance and operational effectiveness.

Security Officer

Allied Universal Security Services
02.2025 - 01.2026
  • Monitored premises to ensure safety and compliance with security protocols.
  • Conducted regular patrols to deter unauthorized access and maintain visibility.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Responded promptly to incidents and provided detailed reports on findings.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Collaborated with law enforcement during emergencies to enhance response effectiveness.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Tier 2

Amazon.Inc
04.2022 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Navigated fast-paced environments, adapting quickly to changing demands.
  • Collaborated with team members and worked independently to achieve project goals.
  • Proven ability to learn quickly and adapt to new situations.
  • Supported day-to-day operations, ensuring seamless coordination among team members.

City Letter Carrier

United States Postal Service, USPS
01.2019 - 04.2022
  • Delivered mail accurately to designated routes, ensuring timely service for residential and business customers.
  • Managed sorting processes using advanced postal systems, enhancing accuracy and speed of mail distribution.
  • Collected outgoing mail from designated letterboxes and directly from customers at their locations.
  • Trained new carriers on delivery techniques and route optimization, improving overall team performance and service quality.
  • Addressed customer inquiries regarding mail and package deliveries, ensuring satisfaction and timely resolution of issues.
  • Monitored and maintained vehicle performance, contributing to operational efficiency and safety standards.

Norfolk Port Driver

Wilson Transportation
Portsmouth, Virginia
04.2017 - 06.2018
  • Picked up shipping containers and delivered them to designated locations, ensuring timely arrival.
  • Operated company vehicles to transport goods, prioritizing safety and adherence to regulations.
  • Managed delivery schedules to meet customer needs effectively.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.

Maintained accurate logs of driving hours and vehicle maintenance records to ensure compliance and operational readiness.

  • Recorded daily mileage, fuel usage, and other driving data.

Security Officer

Guardus Security
Virginia Beach, Virginia
03.2014 - 04.2016
  • Implemented new surveillance techniques to improve monitoring efficiency and effectiveness.
  • Implemented new surveillance techniques, enhancing monitoring efficiency and effectiveness.
  • Developed emergency response plans to ensure preparedness for various scenarios.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Investigated suspicious activities and individuals to uphold security of premises.
  • Examined doors, windows and gates to verify security.
  • Trained junior staff on procedures and best practices for security operations.

Landscape Worker

Evergreen Property Management
Virginia Beach, Virginia
09.2011 - 09.2014
  • Operated mowers, trimmers, and blowers to ensure optimal yard maintenance and appearance.
  • Maintained landscape health by applying fertilizers and pesticides according to safety protocols.
  • Applied fertilizers and pesticides according to safety protocols to promote landscape health and vitality.
  • Handled hedge, bush, and shrub trimming.
  • Collaborated with team members to execute landscape designs and ensure project timelines were met.
  • Kept worksites clean by removing debris, trimming overgrown plants, and organizing tools for safety and efficiency.
  • Trimmed hedges, bushes, and shrubs for a well-groomed appearance.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Defensive driving
  • Bin delivery
  • Safe driving techniques
  • Safe driving
  • Over-the-road driving
  • Long-distance driving
  • Heavy equipment operation
  • Loading and unloading
  • Route navigation
  • Route optimization
  • Logistics management
  • Equipment sanitation
  • Waste collection
  • Waste management
  • Recycling collection
  • Recycling procedures
  • Waste sorting
  • Waste compaction
  • Incident reporting
  • Safety compliance
  • Health and safety regulations
  • Hazardous materials handling
  • Environmental awareness
  • Customer relations
  • Excellent communication
  • Dumpster delivery
  • Active listening
  • Team collaboration
  • Teamwork
  • Leadership skills
  • Reliability
  • Timeliness
  • Attention to detail
  • Problem-solving
  • Problem-solving
  • Time optimization
  • Basic computer operations
  • Heavy lifting techniques
  • Heavy lifting techniques proficiency
  • Bin delivery
  • Dumpster delivery
  • Cargo handling
  • Sanitation procedures
  • Long-distance driving
  • Class A license
  • Cargo handling

Work History

01-2016

Timeline

Security Officer

Gold Key PHR
08.2026 - Current

Refuse Collector III

City of Norfolk
06.2026 - Current

Security Officer

Allied Universal Security Services
02.2025 - 01.2026

Amazon Delivery Driver

315 Logistic
01.2024 - 06.2026

Tier 2

Amazon.Inc
04.2022 - 02.2024

City Letter Carrier

United States Postal Service, USPS
01.2019 - 04.2022

Norfolk Port Driver

Wilson Transportation
04.2017 - 06.2018

Security Officer

Guardus Security
03.2014 - 04.2016

Landscape Worker

Evergreen Property Management
09.2011 - 09.2014

High School Diploma -

Penn Foster Career School
Jamel Wilson