Jamela Henry

• Loading and unloading bags, preparing aircraft cabins for departure, servicing aircraft lavatories, cleaning aircraft interiors, and stocking aircraft and carts with supplies
• Ensuring ramp areas are safe and free of debris, following safety regulations, and guiding aircraft movement on arrival and departure
• Marshaling aircraft to and from gates
• Inventory tracking
• Providing information about flight interchange to customers in transit hall
• Ensuring passengers with disabilities are treated fairly
• Manage ground operations activities such as fueling, catering, deicing, marshalling and pushback operations for departing flights
• Adhere to all safety regulations set forth by FAA and company policies during ground operations activities
• Ensured all equipment used for ground operations is maintained in good working condition
• Facilitated communication between departments within the organization in order to streamline operations
• Ensured compliance with all applicable laws, regulations, codes, and standards relating to airport operations

• Recorded responses accurately using handheld devices and paper forms
• Help the gather information on the number of people residing in a particular town, state and country
• Collected data from households to ensure comprehensive census coverage.
• Verified completeness of forms and resolved discrepancies in reported information

• Educated the public about the importance of participation in the census process

• Participated in and successfully complete a 12-week internship program with over 200 hours at workshop and work site
• Completed job-readiness, health & wellness, and professional development seminars that cultivate individual professional and personal capabilities
• Executed daily care routines for dogs, ensuring their well-being
• Monitored dog behavior and reported concerns to management promptly
• Monitored dog temperament when interacting with other animals in the facility
• Monitored animals during group play sessions for signs of aggressive or fearful behavior
• Developed positive relationships with clients by providing friendly customer service and knowledgeable advice
• Provided consultation and advice to dog owners on behavior management and training techniques.

• Built rapport with clients to uncover needs and to deliver the sale
• Build clientele and reduced retention.
• Product placement and performed inventory control to prevent losses.

• Collaborated with customer service team members to give exceptional service throughout entire shopping and purchasing experience
• Handled cash transactions accurately and maintained register balance
• Assisted customers with product selection and provided detailed information
• Managed inventory by restocking shelves and organizing displays regularly
• Resolved customer inquiries and complaints promptly to ensure satisfaction
• Greeted customers and offered assistance in finding requested items, helping boost customer satisfaction and retention
• Demonstrated knowledge of store products and services