Jamell Febles
Auburndale,FL
Summary
Proven leader and efficient multitasker, I excelled at Yoguen Fruz by empowering teams and enhancing operational efficiency. With a knack for customer service and computer skills, I significantly improved customer satisfaction. My experience across Polk County School District and retail environments like Winn Dixie and Walmart showcases my ability to adapt and thrive in fast-paced settings, always prioritizing safety and quality.
Overview
11
11
years of professional experience
Work History
Assistant Nutrition
Polk County School District
08.2023 - 05.2024
- Skilled at working independently and collaboratively in a team environment in th kitchen and as a cashier.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- I was very effectively working preparing the food for the students in the cafetery.
- I gained experience working with elementary school students
Bakery Sales Associate
Winn Dixie Supermarket
10.2019 - 07.2023
- Customer Service
- I was in charge of baking the food, including breads, doughnuts and pastries.
- Maintained safe food handling standards at all times.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
Cashier
Walmart
10.2016 - 04.2019
- Customer Service
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Team Leader
Yoguen Fruz
05.2013 - 09.2015
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- I was in charge of giving training to the new employees.
- Very responsible in balancing the cash register when the business was closed.
Education
Associate of Science - Technician Pharmacy
Ponce Paramedical College
Ponce, PR07.2011
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking Abilities
- Computer Skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Assistant Nutrition
Polk County School District
08.2023 - 05.2024
Bakery Sales Associate
Winn Dixie Supermarket
10.2019 - 07.2023
Cashier
Walmart
10.2016 - 04.2019
Team Leader
Yoguen Fruz
05.2013 - 09.2015
Associate of Science - Technician Pharmacy
Ponce Paramedical College
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