Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Jamella Keena Louise Capule

La Porte,TX

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as Patient Service Coordinator position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks, Barista
12.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Crew Member

Sonic
01.2017 - 11.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Associate of Arts - Culinary Arts

San Jacinto Colleges
Pasadena, TX
05-2022

No Degree -

Ateneo De Zamboanga University
Philippines
09-2016

High School Diploma -

Immaculate Conception High School
Philippines
03-2014

Elementary - Elementary

Sana Pablo City Colleges
Philippines
03-2010

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Team leadership
  • Adaptive and creative
  • Excellent memory
  • Hospitality service expertise
  • Professional demeanor
  • Performance improvement
  • FLUENT IN English and Tagalog
  • Conversant in English and Tagalog
  • Customer service
  • Multitasking
  • Excellent communication
  • Computer Literacy

Timeline

Barista

Starbucks, Barista
12.2019 - Current

Crew Member

Sonic
01.2017 - 11.2019

Associate of Arts - Culinary Arts

San Jacinto Colleges

No Degree -

Ateneo De Zamboanga University

High School Diploma -

Immaculate Conception High School

Elementary - Elementary

Sana Pablo City Colleges
Jamella Keena Louise Capule