Ja'mere Warford
Asbury,NJ
Summary
Compassionate and emotionally intelligent professional providing direct support to clients in daily living tasks with meticulous record-keeping. Experienced Sales Associate with expertise in customer service, team leadership, and data analysis, driving team competence and improving customer satisfaction. Detail-oriented Warehouse Worker dedicated to efficient task completion and teamwork for accurate order fulfillment and optimized storage efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DSP
Autism Community Services
Edison, NJ
10.2024 - 04.2025
- Developed and implemented individualized support plans for clients with autism.
- Assisted in daily living activities to enhance client independence and quality of life.
- Collaborated with multidisciplinary teams to evaluate client progress and adjust strategies.
- Trained new staff on best practices for effective communication and support techniques.
- Monitored client behaviors and documented observations to inform care decisions.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- CPR Certified
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Direct Support Professional
S.E.C.A.
Somerset, Nj
05.2024 - 08.2024
- Assisted clients with daily living tasks, ensuring hygiene, meal preparation, and grooming.
- Maintained accurate client records, including incident reports and progress notes.
- Built trust with clients through emotional support and engaging activities.
- Provided compassionate care to individuals with disabilities in a residential setting.
- Communicated effectively with clients, families, and professionals.
Sales associate
Advanced Auto Parts
Baltimore, Maryland
04.2024 - 06.2024
- Explained product features and benefits, enhancing customer understanding and satisfaction.
- Trained new employees on automotive industry standards, improving team competence.
- Maintained counter and storage cleanliness, contributing to a safe and organized work environment.
- Followed up with customers post-purchase to ensure satisfaction and foster repeat business.
- Conducted comprehensive stock analyses, implementing data-driven strategies to optimize inventory and prevent supply chain disruptions.
Warehouse worker
Dietz & Watson
Baltimore, Maryland
09.2023 - 03.2024
- Pulled and prepared products for shipment, ensuring accurate counts and types before loading.
- Operated manual pallet jack to efficiently move products throughout the warehouse.
- Packed orders per customer specifications, maintaining high accuracy.
- Sorted and placed materials on racks and shelves, adhering to organizational standards.
- Assisted other departments to complete tasks promptly, fostering teamwork.
- Organized warehouse space by rearranging items and marking locations, enhancing storage efficiency.
Shift Leader
Wingstop
Newark, Delaware
03.2023 - 08.2023
- Trained new employees on job duties, safety procedures, and company policies, enhancing team efficiency.
- Managed store opening and closing procedures, ensuring safety and security at all times.
- Coached team members to improve performance, holding them accountable during shifts.
- Assisted customers with inquiries, orders, and complaints, resolving issues promptly.
- Oversaw daily shift operations, including staff scheduling, task delegation, and customer complaint resolution.
Home Health Aide
Stellar Home Care
Harrisburg, Pennsylvania
07.2022 - 03.2023
- Assisted with daily living activities, improving patient comfort and hygiene.
- Maintained accurate patient records, ensuring timely updates on condition and progress.
- Coordinated transportation for medical appointments, enhancing client independence.
- Performed basic nursing procedures, contributing to overall patient care quality.
- Provided emotional support, fostering a compassionate care environment.
Unarmed Security
Praetorian
Atlantic City, New Jersey
08.2021 - 02.2022
- Document property damage and unauthorized activities, ensuring accurate reporting and follow-up.
- Enforce rules and evict violators, maintaining a secure environment.
- Monitor access points, verifying IDs and checking for prohibited items.
- Alert staff to theft incidents, enhancing store security.
- Respond swiftly to emergencies, providing immediate assistance.
- Engage courteously with the public, fostering positive interactions.
- Stay vigilant to identify and mitigate potential hazards.
- Resolve conflicts using de-escalation techniques, ensuring peaceful outcomes.
- Communicate effectively with dispatch for coordinated response.
Education
Highschool Diploma -
Penn Foster
01.2023
Skills
- Service excellence
- Strategic team guidance
- Analytical problem solving
- Data interpretation
- Effective time management
- Emotional Intelligence
Certification
CPR
Timeline
DSP
Autism Community Services
10.2024 - 04.2025
Direct Support Professional
S.E.C.A.
05.2024 - 08.2024
Sales associate
Advanced Auto Parts
04.2024 - 06.2024
Warehouse worker
Dietz & Watson
09.2023 - 03.2024
Shift Leader
Wingstop
03.2023 - 08.2023
Home Health Aide
Stellar Home Care
07.2022 - 03.2023
Unarmed Security
Praetorian
08.2021 - 02.2022
Highschool Diploma -
Penn Foster