James Aguirre
Glendale,CA
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Internet Sales and Product Specialist
Sierra Auto Cars
01.2019 - Current
- Enhance product performance by conducting thorough market research and competitor analysis.
- Manage the client's experience in order to build a referral client base and manage the customer service index.
- Develop innovative product strategies for increased sales and customer satisfaction.
- Collaborate with cross-functional teams to streamline product development processes.
- Boost customer retention by providing exceptional product support and addressing user concerns.
- Assist customers with familiarization of the technology and operation of the vehicle.
- Conduct research in order to provide dealership with accurate information on sources for floor traffic.
- Manage the dealerships CRM (customer relationship management) and implement processes and work flows in order to manage time efficiently.
Assistant Manager
Real Food Daily
01.2018 - 12.2018
- Supervised the front and back of house staff and assisted the team with tasks, as needed, while ensuring a set standard was upheld and exceeded for myself as well as the staff.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, owners, and fellow management fostering a positive work environment.
- Responsible for the financial aspect of the establishment that included accurately counting cash drawers, managing the safe, settling of credit cards and finalizing deposit slips nightly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Organized and controlled the influx of large catering orders and scheduled and ensured orders were delivered timely and with accuracy.
Education
Associate of Arts - Business Administration And Management
Glendale Community College
Glendale, CA06.2025
Skills
- Product Demonstrations
- Database Management
- Data Analysis
- Highly Professional
- Customer Service Expert
- Sales Expertise
- Customer Engagement
- Market Research
- Advanced Computer Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internet Sales and Product Specialist
Sierra Auto Cars
01.2019 - Current
Assistant Manager
Real Food Daily
01.2018 - 12.2018
Associate of Arts - Business Administration And Management
Glendale Community College