James A. Miller
Yardville
Summary
Dutiful Correctional Officer with many years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols.
Overview
23
23
years of professional experience
Work History
Corrections Officer
Garden State Correctional Facility
Yardville
01.2012 - Current
- Led grid searches to locate and confiscate potential harmful items and contraband reducing incidents by 30%.
- Instructed inmates on work detail off site and oversaw work-site transportation of up to 10 individuals at a time.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Respond to emergencies with first aid and crisis intervention, maintaining composure in high-pressure situations
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of an incarcerated person.
Retail Stock Manager
The Gap, Inc.
Atlantic City
01.2005 - 01.2012
- Maintained inventory control, reducing discrepancies by 15% through enhanced tracking procedures
- Developed and implemented training programs for new hires, increasing team productivity by 20%
- Created visual displays and floor plans to optimize product placement and maximize sales revenue
- Managing a team of 5 to 10 employees, consistently met company and department objectives within budget and time constraints.
- Negotiated with carriers and warehouse operators for services and preferential rates.
New Jersey District Manager
Somerset Sales, Inc.
Parsippany
01.2002 - 01.2005
- Directed a team of 10-20 employees across multiple locations, ensuring timely completion of department tasks
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Oversaw the implementation of planograms and diagrams, ensuring compliance with corporate standards
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Education
Bachelor's - Business Administration
Fairleigh Dickinson University
Teaneck, NJ01.2024
Associate's - Accounting
Rowan University
Glassboro, NJ01.2001
Skills
- Security Operations Management
- Inmate supervision
- Inventory Oversight and Auditing
- Risk Assessment and Policy Enforcement
- Security inspections
- Team leadership
- Conflict resolution
- Operational efficiency
- Multitasking capacity
Certifications And Skills
- SORA Card Holder for Armed Security, 2023
- Licensed Real Estate Agent, NJ, 2021
- CPR/BLS Certification, 2016
Timeline
Corrections Officer
Garden State Correctional Facility
01.2012 - Current
Retail Stock Manager
The Gap, Inc.
01.2005 - 01.2012
New Jersey District Manager
Somerset Sales, Inc.
01.2002 - 01.2005
Bachelor's - Business Administration
Fairleigh Dickinson University
Associate's - Accounting
Rowan University