James Anderson
Hampton,Virginia
Summary
Analytical and customer-focused professional with expertise in data analysis and operational improvement. Experienced in cleaning and validating datasets, developing dashboards, and generating KPI reports to drive informed business decisions. Strong collaborator, effectively presenting findings to both technical and non-technical stakeholders.
Overview
14
14
years of professional experience
Work History
Data Analyst
Libert Source PBC
Hampton, Virginia
05.2021 - 04.2025
- Analyzed large datasets, identifying trends that informed strategic business decisions.
- Cleaned, transformed, and validated datasets to ensure accuracy and reporting integrity.
- Developed dashboards and KPI reports that enhanced visibility into operational and performance metrics.
- Collaborated with cross-functional teams to streamline reporting workflows and optimize operational processes.
- Presented analytical findings in clear formats for both technical and non-technical stakeholders.
Backroom Stocker / Freight Associate
Target
Hampton, Virginia
10.2016 - 02.2021
- Coordinated trailer unloading operations, enhancing safety and efficiency of freight processing.
- Operated pallet jacks and warehouse equipment to manage product movement and inventory flow.
- Maintained inventory accuracy through organized stock management and timely replenishment.
- Ensured compliance with workplace safety procedures and operational standards.
- Staged and restocked products for sales floor teams, ensuring timely availability of merchandise.
Technical Advisor
IBEX
01.2015 - 01.2016
- Resolved complex technical problems, guiding customers through product features and solutions to enhance their experience.
- Provided technical support for Apple devices, diagnosing hardware and software issues to restore functionality.
- Coordinated repair solutions for damaged or malfunctioning devices.
- Maintained accurate customer documentation and scheduled service appointments.
- Mentored new advisors, enhancing overall team performance and elevating customer service quality.
Custodian
Global Management Services
Hampton, New York
06.2011 - 01.2015
- Supervised nightly commercial cleaning operations, ensuring team responsibilities aligned with safety and efficiency standards.
- Ensured completion of daily task lists and adherence to safety protocols.
- Managed chemical handling procedures and conducted safety inspections to maintain compliance and reduce hazards.
- Secured facilities and verified safety compliance, safeguarding property and personnel at the end of each shift.
Education
High School Diploma -
BETHEL HIGH SCHOOL
Hampton, VA01-2010
Skills
- Data visualization
- Dashboard development
- KPI reporting
- Data validation
- Data quality assurance
- Process automation
- Data inventory management
- Microsoft Excel
- System analysis
- Data documentation
- Data-driven decision-making
- Technical support
- Problem resolution
- Project management
- Stakeholder engagement
- Data entry accuracy
References
- Brandon Beharry, Dominion Energy, (757) 508-6421, LilB3187@yahoo.com
- Alisha Johnson, Digital Divide Data, (757) 778-1294, Arenee013@gmail.com
- Aspen Coleman, City of Norfolk CSB Intake, (757) 339-5146, Aspen.Coleman@yahoo.com
Timeline
Data Analyst
Libert Source PBC
05.2021 - 04.2025
Backroom Stocker / Freight Associate
Target
10.2016 - 02.2021
Technical Advisor
IBEX
01.2015 - 01.2016
Custodian
Global Management Services
06.2011 - 01.2015
High School Diploma -
BETHEL HIGH SCHOOL