James Andrews
Summary
Results-driven ground operations agent specializing in cargo management, aircraft inspections, and safety training. Proven track record in enhancing team collaboration and operational efficiency through effective training and leadership initiatives.
Overview
16
16
years of professional experience
Work History
Ground Operations Agent
Southwest Airlines
Myrtle Beach
09.2010 - Current
- Managed baggage handling processes, ensuring precise distribution of cargo weight and maintaining manifest accuracy.
- Conducted pre-flight inspections of aircraft, guaranteeing compliance with safety standards.
- Executed comprehensive evaluations of ground equipment to sustain peak operational performance.
- Trained new employees on critical safety protocols and standard operating procedures.
- Collaborated with team members to resolve operational challenges, enhancing overall team effectiveness.
- Coordinated training sessions and workshops to improve skills development among ground operations staff.
Education
High School Diploma -
Roanoke Valley Christian School
Roanoke, VA06-1995
Skills
- Aircraft inspections
- Cargo management
- Baggage handling
- Load planning
- Ground support equipment
- Ground equipment evaluation
- Airline procedures knowledge
- Safety training
Affiliations
- Station Trainer - IND ,OAK,BWI,PHX, MYR Aug 2011 till present
- Ground Operations Advisory Council - 2025 till present
Timeline
Ground Operations Agent
Southwest Airlines
09.2010 - Current
High School Diploma -
Roanoke Valley Christian School