James Arriaga
Roseville,CA
Summary
Seeking a role as an MFT Trainee for Hope Counseling Center. Motivated and compassionate graduate student successful at maintaining a strong work ethic while exhibiting a positive attitude. Able to manage multiple priorities and has an willingness to learn. Trained in Parent-Child Interactive Therapy as well as Trauma-Focused Cognitive Behavioral Therapy and eager to apply these skills and contribute to the success of your counseling center.
Overview
9
9
years of professional experience
Work History
Patient Service Representative
Dignity Health
08.2023 - Current
- Engage with patients, providers, and other 3rd party affiliates in addressing inquiries, assisting with requests and information, resolving concerns and giving a prompt, courteous, and empathetic experience to patients.
- Manage confidential patient information by way of collecting, updating, and maintaining accurate patient demographics, insurance information and relevant data into their chart.
- Scheduling Patient appointments using the electronic appointment managing system and manager patient flow.
- Process referrals, authorizations, lab and imaging orders when necessary.
- Communicate sensitive and critical information to doctors and medical staff regarding patient requests/inquiries.
- Ensure and human kindness and care for every patient.
Patient Service Representative
TriWest Healthcare Alliance
02.2016 - 06.2020
- Managed medical authorizations required for veteran patient care.
- Networked within medical specialty in the medical community to ensure quality patient care.
- Scheduled patients with appointments within specialty care and relayed that information.
- Assisted team members and management when necessary or requested to ensure standards of team goals were met or exceeded.
Education
Masters of Arts - Counseling Psychology
William Jessup University
Rocklin, CA10-2026
Bachelors of Arts - Biblical Studies
The Cornerstone Bible College And Seminary
Vallejo, CA06-2023
Skills
- Adaptable
- Empathetic
- Active Listening
- Communication Skills
- MS Windows proficient
- Problem Solving
- Patient and Calming Presence
- HIPPA Compliance
Timeline
Patient Service Representative
Dignity Health
08.2023 - Current
Patient Service Representative
TriWest Healthcare Alliance
02.2016 - 06.2020
Masters of Arts - Counseling Psychology
William Jessup University
Bachelors of Arts - Biblical Studies
The Cornerstone Bible College And Seminary
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