James Ash
Tyler,TX
Summary
Team leader with 8 years of experience leading teams, cross-functional teams, to include combat-deployment operations. Soft-skills being analytical, fearless decision-maker, and dedicated life-long learner. Interests are building computers, hiking with my furry family members, and loving life along the way.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Gap Distribution Center
Longview, TX
06.2022 - Current
- Meets productivity goals by adhering to standard operating procedures (SOP) and managing labor and expenses through job codes and department budgets.
- Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
- Built and developed employee talent to drive engagement, resulting in advancement of company goals.
- Trained, mentored, and motivates employees (50 - 125) to maximize team productivity and efficiency.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Registered Financial Representative
TD Ameritrade Inc.
St. Louis, MO
10.2021 - 03.2022
- Drove profitability by leveraging analytics to support clients with life, disability and long-term care insurance investments.
- Worked with customers to determine needs, evaluate financial means and check eligibility for products or services.
- Boosted revenue, cultivating client relations, resolving issues and executing proficient account maintenance to develop new customer accounts.
Mortgage Loan Processor
First Financial Bankshares
Abilene, TX
12.2020 - 10.2021
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Managed conditions sent from underwriting departments.
- Checked approvals against established bank and government lending standards.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
Aircrew Flight Equipment, Instructor
United States Air Force, USAF
Dyess, AFB, IL
10.2012 - 12.2020
- Developed engaging and informative lesson plans that incorporated multiple learning modalities to help students grasp complex concepts.
- Mentored employees in tried and true methods to successfully boost customer service.
- Taught pilots and other aircrew on safety procedures, equipment, and survival techniques during dangerous situations.
- Created lesson plans in accordance with Air Force curriculum and Department of Defense curriculum standards.
Education
Ph.D. - Business Administration - Corporate Governance
Liberty University
Lynchburg, VA12.2026
MBA - Finance
University of Texas At Tyler
Tyler, TX08.2022
Bachelor of Science - Business Management - Supply Chain
National American University - Rapid City
Rapid City, SD02.2021
Bachelor of Science - Aerospace Engineering
Saint Louis University
St Louis, MO05.2019
Skills
- Power BI
- Department Budgets
- KPI development
- Lean Management (KANBAN)
- EVMS experience
- Warehouse Management System (Manhattan)
- Fulfillment System (COFE)
- IBM Cognos
- Cross-Functional Department Collaboration
- Staff Development and Training
- Warehouse Operations
- Report Preparation and Analysis
- Performance Management
- Customer Relationship Management
- SQL
- Python
Certification
- Supply Chain Analytics from LinkedIn - 2023
Accomplishments
- Combat deployment: 2015 - 2016
- Honorably Discharged from the USAF in December, 2020, as an E-5 Staff Sergeant.
- Spearheaded programs for multiple units to include deployment extra duties.
- Airmen Leadership School Distinctive Graduate: Two month military leadership school. Course covered discipline, leadership techniques, performance evaluations, and procedures consistent with the Air Force's goals.
Timeline
Operations Supervisor
Gap Distribution Center
06.2022 - Current
Registered Financial Representative
TD Ameritrade Inc.
10.2021 - 03.2022
Mortgage Loan Processor
First Financial Bankshares
12.2020 - 10.2021
Aircrew Flight Equipment, Instructor
United States Air Force, USAF
10.2012 - 12.2020
Ph.D. - Business Administration - Corporate Governance
Liberty University
MBA - Finance
University of Texas At Tyler
Bachelor of Science - Business Management - Supply Chain
National American University - Rapid City
Bachelor of Science - Aerospace Engineering
Saint Louis University
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