James Ayers
Council Bluffs,IA
Summary
Experienced logistics manager with more than 20 years experience in the Air Force. Led safety programs for organizations of more than 300 personnel, overseeing OSHA standards, investigating mishaps and injuries and implementing procedures to lower repeat incidents. Possess a strong background in customer service, conflict management and continuous process improvement. Maintains the ability to work independently or within groups, leading from the front and setting the example. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
First Sergean
United States Air Force, USAF
10.2019 - Current
- Key advisor to senior management on health, morale, welfare, legal and discipline matters for over 1000 military and civilian personnel
- Developed, improved and enforced organizational standards and policies
- Mentored senior and mid-level supervisors on policies, procedures, code of conduct and standards
- Served as focal point for all employee issues in work and personal life
- Refined and implemented workforce planning and retention design strategies
- Vigorously engaged in continuous process improvements throughout organization.
- Managed orientation for all new hires
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Quality Assurance Manager / Safety Program Manager
Unites States Air Force, USAF
01.2017 - 10.2019
- Oversaw eight inspectors conducting 600 monthly evaluations
- Developed and maintained safety program and policies for 300 members
- Oversaw protocols for mishaps and injuries
- Inspected 10 facilities for potential hazards, implemented corrective measures
- Managed 30 inspectors during quarterly base exercises, exceeding headquarters expectations
- Generated monthly reports, trend analysis data, areas of concern
- Reported findings and proposed solutions to leadership
- Enforced compliance with local, Air Force and OSHA safety standards, lowering incidents by 80%
Aerial Delivery Non Commissioned Officer in Charge
Unites States Air Force, USAF
06.2015 - 01.2017
- Managed daily operations for 25 personnel shop
- Oversaw and inspected the building and rigging of seven different types of aerial delivery platforms and packing of six different parachutes
- Enforced adherence to technical orders and OSHA safety standards
- Managed safety program, oversaw investigations on incidents and mishaps
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Created and verified daily load plans for aircraft flights, generated 120 monthly flights
- Trained new employees on proper tactics, techniques and procedures
- Worked with outside agencies to ensure correct training for pilots and load crews
- Enhanced team performance through consistent coaching and mentorship of junior personnel.
Passenger Services, NCOIC
Unites States Air Force, USAF
06.2013 - 06.2015
- Managed 40 personnel on three shifts, 24 hour operations
- Oversaw 150+ quarterly flights, 99% on time departure rate, bested previous rate by 5%
- Mentored shift supervisors on developing schedules, proper techniques, computer functions
- Operated/inspected security machines; x-ray baggage machine, walk thru and handheld personnel machines
- Worked with local agencies to clear members after entering the country
- Trained new employees on security measures, proper loading procedures, customer service, boarder clearance requirements
- Enhanced customer satisfaction by efficiently managing passenger check-ins and boarding processes.
- Lead in reducing wait times for passengers by streamlining baggage handling process.
Load Planner / Joint Inspector Trainer
Unites States Air Force, USAF
12.2006 - 06.2013
- Streamlined load planning processes by implementing efficient scheduling and routing strategies.
- Reduced transportation costs for company with effective load planning and consolidation techniques.
- Enhanced on-time delivery rates by optimizing route selection and adjusting plans according to real-time data.
- Collaborated with warehouse teams, ensuring accurate and timely loading of shipments onto trucks.
- Lead inspector/loader in 70 personnel shop, highly requested by outer agencies
- Certified hazardous materials inspector, handler and loader
- Inspected cargo, built pallets, rolling stock and hazardous materials for safety of flight
- Managed small teams of personnel during off location inspections
- Created load plans for tractor trailer movements and aircraft movements
- Tracked all cargo by using computer systems and on cargo tracking devices, 100% tracked
- Developed critical movement plans during stressful engagements
Education
Associate of Arts - Transportation Management
Community College of The Air Force
Montgomery, ALBachelor of Arts - Social And Criminal Justice
Ashford University
San Diego, CAJunior Leadership - Airman Leadership School
Air University
Montgomery, ALLeadership - Non Commissioned Officer In Charge Academy
Air University
Montgomery, ALSenior Leadership - Senior Non Commissioned Officer in Charge Academy
Air University
Montgomery, ALFirst Sergeant - Human Resources Management
Air University
Montgomery, ALSkills
First Aid/CPR
MS Office
Social Perceptiveness
Cultural Awareness
Active Listening
Time Management
Self-Directed
Supervision and leadership
Basic Math
Public Speaking
Research
Organizational Skills
Analytical Thinking
Recordkeeping
Data Management
Networking
Timeline
First Sergean
United States Air Force, USAF
10.2019 - Current
Quality Assurance Manager / Safety Program Manager
Unites States Air Force, USAF
01.2017 - 10.2019
Aerial Delivery Non Commissioned Officer in Charge
Unites States Air Force, USAF
06.2015 - 01.2017
Passenger Services, NCOIC
Unites States Air Force, USAF
06.2013 - 06.2015
Load Planner / Joint Inspector Trainer
Unites States Air Force, USAF
12.2006 - 06.2013
Associate of Arts - Transportation Management
Community College of The Air Force
Bachelor of Arts - Social And Criminal Justice
Ashford University
Junior Leadership - Airman Leadership School
Air University
Leadership - Non Commissioned Officer In Charge Academy
Air University
Senior Leadership - Senior Non Commissioned Officer in Charge Academy
Air University
First Sergeant - Human Resources Management
Air University
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