Dedicated sales support specialist with experience in records management and sales analysis. Known for strong attention to detail, facilitating effective communication, and enhancing customer service to drive business success.
Overview
20
20
years of professional experience
Work History
Sales Administrator
H.T. Hackney
Gainesville, FL
04.2024 - 01.2026
Contributed to the development of sales reports aimed at improving metric visibility
Coordinated communication between sales representatives and clients to ensure seamless service delivery.
Analyzed customer feedback to identify areas for product improvement and service enhancement.
Buyer
H.T. Hackney
Gainesville, FL
08.2019 - 04.2024
Analyzed market trends to optimize purchasing strategies and inventory levels
Developed and maintained comprehensive inventory management system, ensuring optimal stock levels at all times.
Managed order fulfillment processes to guarantee timely product availability for operational efficiency.
Detailed and organized records of purchasing activity ensuring thorough documentation.
Sales Administrator
H.T. Hackney
Gainesville, FL
07.2006 - 08.2019
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
Education
Northeastern University
Boston, MA
Skills
Microsoft Office, Word, Excel, PowerPoint, Outlook