James Barnes
Austin,TX
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Hardworking Delivery Driver with three years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Patient Service Technician
Horizon Oxygen & Medical Equipment
Austin , Texas
10.2023 - Current
- Assisted in the setup, delivery, and installation of new DME equipment.
- Repaired defective components on medical devices using specialized tools and diagnostic equipment.
- Diagnosed problems with malfunctioning medical devices and took appropriate corrective action when necessary.
- Stayed informed about any changes in policies or procedures relating to servicing and repairing medical devices.
- Performed safety checks on all returned or exchanged devices to ensure that they met set standards.
- Educated patients about safe usage and operation of their medical device during training sessions.
- Tested electrical systems, wiring connections, and other components related to the functioning of the device.
- Provided technical support to customers regarding troubleshooting issues with their DME equipment.
- Trained patients on how to properly operate medical equipment.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
Delivery Driver/A Little Bit of Everything
Amanzi Party Rentals
Austin , TX
10.2019 - 09.2023
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Preformed maintenance and towed trailers and large equipment safely for children and adults to ride.
- Installed inflatables in various locations in all types of weather.
- Managed large scale events with several staff members and lots of equipment.
- Trained new employees to setup and operate equipment safely and efficiently.
Education
High School Diploma -
Dripping Springs High School
Dripping Springs, TX06.2020
Skills
- Defensive Driving
- Perfect attendance record
- Local routes understanding
- Goods Transport
- Courteous and polite demeanor
- Local Delivery
- Responsible driver
- Time management skills
- Dependable and reliable
- Cargo handling
- Exceptional written and verbal communication skills
- Pallet jack and hand truck operation
- Lifts up to 250 pounds
- Experienced manual transmission driver
- Excellent sense of direction
- Experienced troubleshooter
Timeline
Patient Service Technician
Horizon Oxygen & Medical Equipment
10.2023 - Current
Delivery Driver/A Little Bit of Everything
Amanzi Party Rentals
10.2019 - 09.2023
High School Diploma -
Dripping Springs High School
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