James Bartlett Jr
Troy,MO
Summary
Senior Service Technician with 31 years of experience in commissioning, maintaining, troubleshooting, and repairing high-tech equipment. Proven problem-solving abilities and hands-on technical skills gained from extensive industry exposure. Track record of improving system efficiency and minimizing downtime through proactive preventive maintenance.
Overview
28
28
years of professional experience
Work History
Senior Service Technician
Trane Technologies
Fenton, MO
03.2000 - Current
- Provided technical support and troubleshooting of complex service issues to customers.
- Maintained detailed records of customer interactions, service requests, and repairs.
- Performed preventative maintenance on customer equipment according to established procedures.
- Diagnosed, repaired, and tested malfunctioning components in a timely manner.
- Developed training materials and provided instruction to junior technicians on proper maintenance techniques.
- Ensured compliance with safety regulations when servicing customer equipment.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Utilized specialized tools and diagnostic software programs to analyze system performance issues.
- Worked closely with engineering teams to develop solutions for recurring technical issues.
- Served as a mentor for junior technicians, providing guidance on job-related matters.
- Built strong relationships with customers by delivering exceptional quality workmanship.
- Collaborated with other departments, such as sales, marketing, and product development, when necessary.
- Trained new team members on service processes to increase productivity.
HVAC Service Technician
Air Comfort Service
Saint Louis, MO
03.1999 - 03.2000
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Ensured that all safety standards were followed when performing service on HVAC-R equipment.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
HVAC Service Technician
Parkway School District
Chesterfield, MO
07.1996 - 03.1999
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Completed detailed reports documenting all service activities related to each job assignment.
Education
High School Diploma -
Lewis & Clark Technical School
Saint Charles, MO06-1993
Skills
- HVAC Systems
- Performance Testing
- Machine Operation
- Technical Support
- Work Documentation
- Preventive Maintenance
- Equipment Troubleshooting
- Troubleshooting skills
- Attention to Detail
- Testing and analysis
- Professional and Courteous
- Diagnostics expertise
Timeline
Senior Service Technician
Trane Technologies
03.2000 - Current
HVAC Service Technician
Air Comfort Service
03.1999 - 03.2000
HVAC Service Technician
Parkway School District
07.1996 - 03.1999
High School Diploma -
Lewis & Clark Technical School